Field Operations Lead - Onsite in West Palm Beach

Via; West Palm Beach (FL); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Free medical plans

401K matching

Job summary

Via is looking for a Field Manager in West Palm Beach to lead daily operations and ensure reliable public transportation services. This on-site role demands strong operational experience and the ability to make informed decisions about fleet management and customer service. Responsibilities include guiding drivers, addressing community feedback, and enhancing service through data-driven solutions. The compensation ranges from $65,000 to $80,000 annually, complemented by a comprehensive benefits package including free medical plans and 401K matching.

Qualifications

• Experience in operations management with a focus on logistics and customer service.
• Strong communication skills to build relationships with drivers and partners.
• Ability to make quick, informed decisions based on real-time data.

Responsibilities

• Oversee daily onsite operations to ensure reliable service.
• Make real-time decisions about fleet and driver supply.
• Guide and support drivers for excellent service delivery.
• Translate community feedback into operational improvements.

Skills

People management

Logistics

Customer service

Problem-solving

Job description

Via is looking for a Field Manager in West Palm Beach to lead daily operations and ensure reliable public transportation services. This on-site role demands strong operational experience and the ability to make informed decisions about fleet management and customer service. Responsibilities include guiding drivers, addressing community feedback, and enhancing service through data-driven solutions. The compensation ranges from $65,000 to $80,000 annually, complemented by a comprehensive benefits package including free medical plans and 401K matching.