Field Operations Lead - Lab Services & Training

Dominion Diagnostics LLC; Salt Lake City (UT); Vor Ort; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Medical, dental, vision

401(k) with employer match

Paid time off

Life and disability insurance

Tuition reimbursement

Pet Insurance

Annual bonus eligibility

Employee Assistance Program

Zusammenfassung

Dominion Diagnostics LLC is seeking a Field Operations Supervisor to lead a team of Field Laboratory Representatives. The role will recruit, train, schedule, and monitor performance at client sites across Northern Utah and surrounding areas.

You will travel regionally, manage weekly staffing, ensure HIPAA/compliance, and provide regular reporting to leadership. On-site, you’ll coordinate with sales and operations to maintain high service levels.

Qualifikationen

• Phlebotomy experience required.
• Must communicate effectively via email/phone with clients and staff.
• Strong customer service skills and professional demeanor.
• Proficiency in Excel, Teams, and MS Office.

Aufgaben

• Train and oversee FLR staff including onboarding and compliance.
• Schedule staff weekly to meet client needs and minimize overtime.
• Oversee daily activities and visit staff accounts to ensure quality and satisfaction.
• Conduct weekly account visits to clients.
• Motivate and coach team to achieve performance goals.
• Update site protocols biannually and ensure compliance.

Kenntnisse

Phlebotomy experience

Customer service

Communication

Time management

Problem solving

Independent work

Travel readiness

Lift 50 lbs

Tools

Excel

Teams

Microsoft Office

Jobbeschreibung

Dominion Diagnostics LLC is seeking a Field Operations Supervisor to lead a team of Field Laboratory Representatives. The role will recruit, train, schedule, and monitor performance at client sites across Northern Utah and surrounding areas.

You will travel regionally, manage weekly staffing, ensure HIPAA/compliance, and provide regular reporting to leadership. On-site, you’ll coordinate with sales and operations to maintain high service levels.