Senior Field Lab Team Lead — Travel & Training

Dominion Diagnostics LLC; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with employer match

Paid time off

Life and disability insurance

Tuition and continuing education reimb

Pet Insurance

Annual bonus

Employee Assistance Program

Continuing education library access

Holiday closures

Job summary

Dominion Diagnostics is a premier provider of comprehensive clinical urine and blood testing nationwide, with a focus on Chronic Pain and Addiction Medicine. The Senior FLR role oversees Field Laboratory Representatives, conducts site visits, and delivers on-site training to ensure high-quality specimen collection and compliance across Phoenix and Prescott, AZ.

You will support onboarding and act as a floating resource to maintain coverage.

Qualifications

• High School diploma or equivalent experience.
• 1+ years of management experience.
• Must be able to travel within the Arizona territory on a daily basis with short notice.
• High level of reliability, dedication and initiative.
• Must have good interpersonal skills to work well with clients, coworkers, and patients.
• Good writing, verbal skills and computer skills.
• Scheduling flexibility and dependability.
• Valid Driver’s License.

Responsibilities

• Manage a team of Field Laboratory Representatives (FLR) including recruiting, hiring, training, scheduling, and performance oversight at client sites.
• Provide on-boarding and initial training on compliance, HIPAA, and core job functions.
• Create and optimize weekly staff schedules to meet client needs and minimize overtime.
• Oversee daily staff activities to ensure policy and legal compliance and client satisfaction.
• Lead, motivate, and coach the team to achieve performance targets.
• Arrange coverage for staff absences and vacancies.
• Collaborate with Sales on new account implementation and first-time specimen collection.
• Maintain open communication and provide weekly reports to supervisor.
• Ensure adherence to the Corporate Compliance Program.

Skills

Team leadership

Phlebotomy

Travel within AZ

Staff training

Hiring and onboarding

Education

High School diploma

Job description

Dominion Diagnostics is a premier provider of comprehensive clinical urine and blood testing nationwide, with a focus on Chronic Pain and Addiction Medicine. The Senior FLR role oversees Field Laboratory Representatives, conducts site visits, and delivers on-site training to ensure high-quality specimen collection and compliance across Phoenix and Prescott, AZ.

You will support onboarding and act as a floating resource to maintain coverage.