Field Operations Lead — Hospitality Tech, Flexible PTO

Blueground; Washington; On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and annual performance bonus

Handheld device stipend

Flexible PTO

Cigna Health Insurance

401k retirement plan

Paid maternity/parental leave

Complimentary accommodation in Blueground locations

Job summary

A leading global property management company is seeking an Operations Lead in Washington, D.C. to oversee apartment turnovers, ensure quality standards, and manage field operations. The ideal candidate has 2–3 years of supervisory experience, is tech-savvy, and has a customer-first mindset. This role includes hands-on support and coordination with various teams. Competitive salary and flexible benefits offered.

Qualifications

• 2–3 years of experience in a supervisory or team lead role.
• Comfortable performing basic handyman tasks.
• Physically capable of lifting 30 lbs and being active for most of the workday.

Responsibilities

• Oversee the full apartment preparation process.
• Assemble furniture and troubleshoot tech setups.
• Manage relationships with external vendors and housekeeping staff.
• Conduct thorough property inspections.
• Help with urgent needs and maintain corporate inventory.

Skills

Supervisory experience

Basic handyman tasks

Strong communication

Tech-savvy

Customer-first mindset

Tools

Slack

G Suite

Mobile apps

Job description

A leading global property management company is seeking an Operations Lead in Washington, D.C. to oversee apartment turnovers, ensure quality standards, and manage field operations. The ideal candidate has 2–3 years of supervisory experience, is tech-savvy, and has a customer-first mindset. This role includes hands-on support and coordination with various teams. Competitive salary and flexible benefits offered.