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Job summary
A luxury hospitality firm is seeking a Property Operations Manager to oversee the daily operations of luxury vacation properties. This role is ideal for someone who thrives in a fast-paced environment and excels at managing guest experiences and vendor coordination. Candidates must have proven experience in property management, strong communication skills, and a thorough approach to operational efficiency. The job offers a competitive salary and requires flexibility, as it supports remote work across the United States.
Qualifications
Proven experience in short‑term rental, hospitality, or property management operations.
Strong written and verbal communication skills.
Ability to problem-solve under pressure in real-time situations.
Responsibilities
Manage daily operations across multiple short‑term rental properties.
Oversee cleaners, maintenance staff, and third‑party vendors.
Handle guest communication, ensuring rapid response times (<5 minutes).
Resolve guest issues efficiently while maintaining a high standard of service.
Skills
Short-term rental experience
Strong communication skills
Problem-solving under pressure
Highly organized
Attention to detail
Tools
Guesty
Asana
Google Workspace
Job description
A luxury hospitality firm is seeking a Property Operations Manager to oversee the daily operations of luxury vacation properties. This role is ideal for someone who thrives in a fast-paced environment and excels at managing guest experiences and vendor coordination. Candidates must have proven experience in property management, strong communication skills, and a thorough approach to operational efficiency. The job offers a competitive salary and requires flexibility, as it supports remote work across the United States.