Operations Technology Implementation Specialist

Related Affordable; Illinois; Remote; USD 80,000 - 95,000; Full time

Benefits offered by this job

Paid time off (19+ days)

Customizable total rewards package

401(k) and FSA options

Mental health resources

Fertility benefits

Volunteer time off and donation matching

Learning and training programs

Job summary

A nationwide leader in affordable housing management is seeking an Operations Technology Implementation Specialist to support the deployment and optimization of property management systems. The ideal candidate will have over 3 years of experience in the real estate industry, strong project coordination skills, and a detailed understanding of regulatory compliance. This role is remote and offers a competitive salary range of $80,000 to $95,000 with comprehensive benefits.

Qualifications

• 3+ years of experience in property management system implementation or operations in real estate.
• Familiar with property management software.
• Knowledge of LIHTC and HUD regulatory compliance.

Responsibilities

• Gather documentation for property management system product implementations.
• Complete implementations within timelines and ensure milestones are met.
• Review regulatory documents for correct system configuration.
• Conduct post-migration reviews of system setup.
• Work with teams to ensure timely project execution.
• Contribute to Single Stack conversion for 24-36 months.

Skills

Property management system implementation

Regulatory compliance knowledge

Project coordination

Attention to detail

Tools

Property management software

Job description

Operations Technology Implementation Specialist

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Responsibilities

Join a dynamic team at Related Affordable Management ("RAM"), a nationwide leader in managing a diverse portfolio of multifamily housing developments. The Operations Technology Implementation Specialist will play a key role in supporting the deployment and optimization of property management systems and other property management system products. This role ensures seamless implementation, system setup, and regulatory compliance across the portfolio.

The ideal candidate is detail‑oriented, proactive, and able to manage multiple tasks while coordinating with cross‑functional teams to meet project deadlines.

Essential Job Functions

• Gather required documentation for property management system product implementations, ensuring all necessary information is compiled for a smooth transition.
• Complete implementations within established timelines, ensuring all milestones are met and the process is executed efficiently.
• Review regulatory documents to ensure the property management system is configured correctly, meeting program compliance requirements.
• Conduct post‑migration reviews to ensure property management systems are set up properly and functioning as intended.
• Work closely with the property management system team to ensure timelines are met and any potential roadblocks are addressed promptly.
• Contribute to the Single Stack conversion process, spanning 24-36 months, ensuring careful coordination and execution of the project.

Benefits

• Lots of paid time off (19+ days!) – we value your life outside of work.
• Customizable total rewards package – pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program.
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer‑paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits – such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world.
• Grow with us – learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available…and so much more!

Qualifications

Anticipated salary range: $80,000 – $95,000 USD per year. This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate’s qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off. Final compensation offers will be determined following a thorough assessment of the candidate’s background and the requirements of the position.

• 3+ years of experience in property management system implementation, IT systems, or operations within the real estate or affordable housing industry.
• Familiarity with property management software.
• Knowledge of regulatory compliance for property management systems, including LIHTC and HUD programs.
• Excellent attention to detail and the ability to manage and prioritize multiple tasks effectively.
• Strong project coordination skills and the ability to work within tight deadlines.
• Dedicated to exceeding expectations, leading by example, and by providing exceptional service.
• Willingness to embrace feedback and continuously improve.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem‑solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident‑centered environment, ensuring empathy, respect, and cross‑functional success in all interactions.

Work Environment

• Remote opportunity, supporting a group of properties which may be in different US time zones.
• Must be able to adjust schedule as needed to ensure appropriate levels of support.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide.

We are proud to be an equal‑opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Management and Manufacturing