Field Operations Lead – Hands-On & Flexible Schedule

ServiceMaster By Prime; Dallas (TX); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Training & development

Resumo da oferta

ServiceMaster By Prime is seeking a hands-on Field Operations Assistant to oversee daily business operations in the Arlington, TX area. You will manage staff, ensure quality service delivery, and drive efficiency through lean practices while also performing cleaning tasks on demand.

The role requires 3+ years in operations/management, strong leadership and process skills, and familiarity with cleaning equipment. A valid driver’s license is needed for site visits within the DFW area.

Qualificações

• 3+ years in an operations or management role, preferably in cleaning or facilities.
• Proven ability to lead teams, train staff, and enforce performance standards.
• Experience with workflow optimization, scheduling, and quality control processes.
• Strong client relationship management and problem-solving skills.
• Familiarity with commercial cleaning equipment and industry techniques.
• Comfortable using scheduling software, reporting tools, and MS Office/Google Workspace.
• Physical ability to walk, stand, bend, and lift up to 50 lbs; valid driver's license.

Responsabilidades

• Oversee daily commercial cleaning and specialty service operations with quality standards.
• Lead, mentor, and train cleaning staff, supervisors, and subcontractors.
• Conduct inspections, apply checklists, and address service issues promptly.
• Serve as primary client liaison, maintain satisfaction, and manage expectations.
• Optimize staff schedules to maximize coverage and efficiency.
• Monitor supplies and equipment readiness; ensure safe operation.
• Apply lean principles to reduce waste and improve service delivery.
• Ensure OSHA safety compliance and accurate reporting to leadership.
• Track KPIs related to operations and performance; report findings.

Conhecimentos

Operations management

Team leadership

Process optimization

Customer relations

Cleaning equipment knowledge

Tech proficiency

Physical fitness

Driver's license

Ferramentas

Scheduling software

Reporting tools

MS Office / Google Workspace

Descrição da oferta de emprego

ServiceMaster By Prime is seeking a hands-on Field Operations Assistant to oversee daily business operations in the Arlington, TX area. You will manage staff, ensure quality service delivery, and drive efficiency through lean practices while also performing cleaning tasks on demand.

The role requires 3+ years in operations/management, strong leadership and process skills, and familiarity with cleaning equipment. A valid driver’s license is needed for site visits within the DFW area.