Field Operations Lead — Cleaning & Quality

Sage IT Systems; La Mesa (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

SD Sparkle Cleaning Co. is seeking an Operations & Field Manager to own the field operations in San Diego County. This hands-on role involves scheduling, supervising crews, and performing quality inspections.

You will train cleaners to our standards and handle client escalations on site. You'll also manage supplies, equipment, and inventory, and assist with hiring and onboarding of new cleaners, ensuring service excellence across the team.

Qualifications

• Experience managing a field team in cleaning, hospitality, or trades.
• Reliability and a valid driver’s license.
• Legal authorization to work in the United States.
• Comfort with scheduling software and mobile apps.
• Calm under pressure with strong people skills.
• Bilingual English/Spanish preferred.

Responsibilities

• Own daily scheduling and crew assignments.
• Run quality inspections and walkthroughs.
• Coach and train cleaners to our standards.
• Handle client escalations and resolve issues on site.
• Manage supplies, equipment, and inventory.
• Support hiring and onboarding of new cleaners.

Skills

Field management

Scheduling software

Customer service

Bilingual English/Spanish

Tools

Mobile apps

Valid driver’s license

Job description

SD Sparkle Cleaning Co. is seeking an Operations & Field Manager to own the field operations in San Diego County. This hands-on role involves scheduling, supervising crews, and performing quality inspections.

You will train cleaners to our standards and handle client escalations on site. You'll also manage supplies, equipment, and inventory, and assist with hiring and onboarding of new cleaners, ensuring service excellence across the team.