Field Operations & Customer Care Manager

Publicstorage; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Public Storage is seeking a Property Manager to work independently across multiple sites, balancing inside and outdoor duties to serve customers and rent spaces.

You will assess storage needs, upsell packing supplies, perform daily unit checks, handle cash, deposits, and payments, and travel between locations using your own vehicle.

The role emphasizes reliable customer service in retail-like environments and cleanliness and curb appeal of properties.

Qualifications

• Experience in customer service oriented sales environments.
• Ability to upsell and recommend products.

Responsibilities

• Assess customer storage needs and suggest packing supplies.
• Conduct daily unit inspections to confirm inventory and readiness.
• Audit cash drawers and make bank deposits.
• Assist customers with payments and send reminders when needed.
• Travel between locations using personal vehicle (mileage reimbursed).

Skills

Customer service

Job description

Public Storage is seeking a Property Manager to work independently across multiple sites, balancing inside and outdoor duties to serve customers and rent spaces.

You will assess storage needs, upsell packing supplies, perform daily unit checks, handle cash, deposits, and payments, and travel between locations using your own vehicle.

The role emphasizes reliable customer service in retail-like environments and cleanliness and curb appeal of properties.