Field Operations Communications Specialist

Cracker Barrel; Lebanon (TN); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, Rx, Dental & Vision on Day 1

401k with company match

35% discount on Cracker Barrel items

Tuition reimbursement

Job summary

Cracker Barrel is seeking a Communications Specialist at the Store Support Center to craft and maintain internal communications tools and channels. You will coordinate outbound messages to field operations and ensure timely, accurate delivery of information.

The role emphasizes collaboration with SSC teams and driving the cadence of communications. Requirements include a high school diploma with 2 years in communications or related operations, strong writing and analytical skills, and

Qualifications

• Strong written and oral communication skills.
• Experience in field operations or related communications roles.
• Proficient with Microsoft Office and SharePoint.

Responsibilities

• Develops and maintains communication tools and platforms.
• Executes outbound communication to the field to support operations.
• Evaluate/edit communications for clarity and timeliness.
• Consults SSC areas on best methods to meet objectives.
• Collaborates with SSC teams to ensure timely messaging.
• Leads communication cadence and schedules.
• Updates Operations Manual policies and procedures.
• Responds to field questions via email groups.
• Assists with field operation projects and timelines.
• Continuously assess and improve processes.

Skills

Communication skills

Outlook/Word/Excel

SharePoint

Analytical thinking

Time management

Cross-functional collaboration

Detail-oriented

Interpersonal skills

Problem solving

Education

High School diploma

Preferred degree in communications or business

Tools

Sharepoint

Outlook

Word

Excel

Job description

Cracker Barrel is seeking a Communications Specialist at the Store Support Center to craft and maintain internal communications tools and channels. You will coordinate outbound messages to field operations and ensure timely, accurate delivery of information.

The role emphasizes collaboration with SSC teams and driving the cadence of communications. Requirements include a high school diploma with 2 years in communications or related operations, strong writing and analytical skills, and