Field Operations Associate - 6 Month Contract

Aerotek; Grand Rapids (MI); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA & 401k

Paid time off

Paid holidays

Parental leave

Job summary

Aerotek in Grand Rapids, MI is hiring a Field Operations Associate (Onboarding Associate). You will coordinate onboarding requirements, manage background checks, drug testing, and compliance for contractors, while delivering high‑quality front office service and coordinating office logistics.

The role emphasizes teamwork and customer focus; bachelor’s degree is preferred, and the position offers an hourly pay with a performance bonus potential and standard benefits.

Qualifications

• Bachelor’s Degree (preferred).
• Customer or sales focused experience.
• Experience in a team‑oriented environment.

Responsibilities

• Ensure onboarding documents and policies are current and validated.
• Manage onboarding packets and candidate tracker until start.
• Enter and manage background, drug testing, and medical screening processes.
• Ensure contractor compliance with E‑Verify requirements.
• Provide outstanding front office customer service (phone and reception).
• Order, maintain and organize office supplies and mail/shipments.
• Deliver world‑class customer service in every interaction.

Skills

Customer service

Team oriented

Communication

Education

Bachelor’s degree (preferred)

Job description

Aerotek is an operating company within Allegis Group, a global leader in talent solutions. We are a privately held organization with over 200+ offices nationwide. We work with 95% of Fortune 500 companies and specialize in staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance.

Working at Aerotek and why you will love it…

At Aerotek, we prioritize inclusivity and foster a magnetic work environment that empowers our employees to achieve both personal and professional aspirations. By putting the people first, our corporate culture encourages employee engagement and enhances performance through comprehensive training and a positive culture. We promote exclusively from within.

As a Field Operations Associate (a.k.a. Onboarding Associate) you will…

• Ensure client pre-employment requirements, forms, policies, and documents regarding onboarding are kept current and validated with Compliance departments.
• Manage client requirements for the onboarding packet (e.g., authorization forms, drug tests, background checks etc.) and update the Candidate Tracker with contractor data until candidate is cleared to start.
• Enter and manage background, drug testing and medical screening process for contractors.
• Manage contractor compliance with key E-Verify requirements (e.g., expired documents, expired compliance).
• Provide outstanding front office customer service (telephone and reception area)
• Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory.
• Provide world class customer service in every interaction to ensure a quality candidate experience.

Let’s talk money and perks!

Aerotek offers an hourly rate of $20.19 as well as a performance‑based annual bonus potential of $4,000.

Additional benefits include:

• Medical, dental and vision
• HSA & 401k account
• 20 days of paid time off as well as paid holidays
• Parental/Family leave

Do you have the following?

• Bachelor’s Degree (preferred)
• Customer or sales focused experience
• Experience in a team‑oriented environment

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job‑related factors