Field Network & Voice Engineer – Onsite & Remote Support

Lincoln IT; New York (NY); On-site; USD 70,000 - 90,000; Full time

Job summary

Lincoln IT is seeking a Full Time Tier I/II Network Voice/Field Engineer in New York. The ideal candidate will have a minimum of 3 years of hands-on network engineering experience, focusing on resolving customer issues. Responsibilities include providing phone, remote, and onsite support, troubleshooting a wide range of technologies like networking and telephony systems. A Bachelor's degree and relevant certifications are required. Join a growing IT solution provider that's dedicated to outstanding customer service.

Qualifications

• 3+ years' experience in network engineering.
• Bachelor’s degree and certifications such as CCNA, A+, Network+ strongly recommended.
• Ability to troubleshoot jack activations, connection issues using fiber checkers.

Responsibilities

• Provide phone, remote and onsite support for network device issues.
• Troubleshoot and resolve customer system problems across a broad range of technologies.
• Configure and troubleshoot routing protocols (EIGRP, OSPF, BGP).

Skills

Network engineering

Troubleshooting

Telephony/VOIP

Project management

Cisco IOS

Education

Bachelor’s degree

CCNA

A+

Network+

Tools

Cisco routers

Infoblox DNS

Job description

Lincoln IT is seeking a Full Time Tier I/II Network Voice/Field Engineer in New York. The ideal candidate will have a minimum of 3 years of hands-on network engineering experience, focusing on resolving customer issues. Responsibilities include providing phone, remote, and onsite support, troubleshooting a wide range of technologies like networking and telephony systems. A Bachelor's degree and relevant certifications are required. Join a growing IT solution provider that's dedicated to outstanding customer service.