Field Network Engineer: Voice & Data Solutions

LincolnIT; New York (NY); On-site; USD 75,000 - 110,000; Full time

Job summary

Lincoln Computer Services is seeking a Full Time Tier I/II Network Voice/Field Engineer with 3+ years of hands-on experience in New York, NY. You will provide phone, remote and onsite support, troubleshoot a broad range of network technologies, and contribute to deploying VOIP, firmware upgrades and security patches.

The role requires Cisco switching knowledge and strong problem-solving skills, with responsibilities spanning network device troubleshooting, installations, and customer support

Qualifications

• 3+ years of experience in network engineering.
• Bachelor's degree required.
• CCNA, A+ and Network+ certifications strongly recommended.

Responsibilities

• Provide phone, remote and onsite support and remediation for network device issues.
• Troubleshoot and resolve customer system problems across a broad range of technologies; network devices, peripherals, applications, and enterprise systems.
• Telephony/VOIP experience.
• Provide remote and onsite installations of new software and upgrades.
• Provide remote and onsite installation of service packs and security updates.
• Provide help desk support including analyzing and resolving end-user issues.
• Configure routing protocols EIGRP, OSPF, and BGP; troubleshoot and use show commands.
• Rack and stack Cisco switches (2900, 3700, 3600, 3800, 4500, 6500).
• Upgrade firmware on Cisco switches; use TFTP/FTP and medium like thumb drives.
• Configure Cisco switches via CLI (console/SSH).
• Work with PDUs (Tripp-Lite, Raritan, APC) and power cords; L6-20, L6-30, C12, C13, C14.
• Work with UPS units (Schneider, Emerson, APC); battery replacements and network integration.
• Knowledge of networked console servers (Tripp-Lite, Avocent).
• DNS and DHCP knowledge; host records, reverse lookups, CNAME, static IPs.

Skills

Network engineering

CCNA

A+ Certification

Network+ Certification

Project Management

Troubleshooting

Education

Bachelor's degree

CCNA Certification

A+ Certification

Network+ Certification

Tools

Cisco IOS

Infoblox DNS/DHCP

TFTP/FTP servers

SSH/CLI

Job description

Lincoln Computer Services is seeking a Full Time Tier I/II Network Voice/Field Engineer with 3+ years of hands-on experience in New York, NY. You will provide phone, remote and onsite support, troubleshoot a broad range of network technologies, and contribute to deploying VOIP, firmware upgrades and security patches.

The role requires Cisco switching knowledge and strong problem-solving skills, with responsibilities spanning network device troubleshooting, installations, and customer support