Field Meter Technician – Utility Billing

City of Pearland, Texas; Pearland, California (TX, MO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Dental coverage

Long-term disability protection

Life insurance

Medical premium coverage for employees

TMRS retirement with 2:1 match

Paid holidays

Vacation and sick leave

Wellness program

Job summary

The City of Pearland, TX is seeking a full-time Utility Billing Field Technician to lead and improve day-to-day operations in the Utility Billing Division of the Finance department. This role focuses on meter reads, field validations, and customer education in a fast-paced environment.

Salary ranges from $17.77 to $18.49 per hour, with benefits including dental, long-term disability, life insurance, and substantial medical premium coverage; TMRS retirement with 2:1 employer match; paid holidays

Qualifications

• Requires High School graduation or GED equivalent.
• Requires some meter reading experience.

Responsibilities

• Performs weekly water meter reads via drive-by for AMR and AMI meters for scheduled billing.
• Field validation to ensure information is accurate from meter reading for billing.
• Completes daily work orders including start and stop service, re-reads for billing and upon customers' request, delinquency shut off and reconnects.
• Maintains water meters; replaces meters and meter apparatus as needed.
• Performs meter profile and 40-day usage reports for office analysis.
• Field validation for all zero consumption accounts before billing.
• Meet customers in field to educate on meter reading and troubleshoot usage.
• Assist in troubleshooting accounts when meter is not reading into the network.
• Performs city-wide field validation for accuracy of account setup and billing.
• Assists Public Works as needed.
• Performs related work as assigned.

Skills

Meter reading experience

Education

High School diploma or GED

Job description

The City of Pearland, TX is seeking a full-time Utility Billing Field Technician to lead and improve day-to-day operations in the Utility Billing Division of the Finance department. This role focuses on meter reads, field validations, and customer education in a fast-paced environment.

Salary ranges from $17.77 to $18.49 per hour, with benefits including dental, long-term disability, life insurance, and substantial medical premium coverage; TMRS retirement with 2:1 employer match; paid holidays