Water Meter Technician: Field Service & Maintenance

cityofkaty; Katy (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

The City of Katy is seeking a dependable Utility Billing Meter Technician to join our public utility team. This role performs maintenance, troubleshooting, and repair of water meters and service lines, ensuring accurate readings and reliable billing for Katy residents and utility customers.

You will work both independently and with a team, requiring mechanical aptitude, attention to detail, problem-solving skills, and a commitment to excellent customer service.

Qualifications

• High school diploma or equivalent required.
• Basic mechanical experience preferred.
• Equivalent combination of education, training, and experience may be considered.
• Valid Texas driver’s license required.

Responsibilities

• Perform routine maintenance, troubleshooting, and repair of water meters and water service lines.
• Rebuild, replace, and repair water meters to support accurate electronic readings and utility billing.
• Respond to service calls to investigate potential water leaks and assist customers.
• Complete service orders to turn water services on or off at City connections.
• Use meter software and related technology to troubleshoot meters requiring repair, maintenance, or replacement.
• Collect and record water usage readings for monthly utility billing.
• Communicate professionally and courteously with customers.
• Maintain accurate records and documentation related to meter maintenance and readings.

Skills

Mechanical aptitude

Customer service

Troubleshooting

Teamwork

Computers

Communication

Education

High school diploma or equivalent

Equivalent combination of education, training, and experience

Tools

Meter software

Basic computer software

Job description

The City of Katy is seeking a dependable Utility Billing Meter Technician to join our public utility team. This role performs maintenance, troubleshooting, and repair of water meters and service lines, ensuring accurate readings and reliable billing for Katy residents and utility customers.

You will work both independently and with a team, requiring mechanical aptitude, attention to detail, problem-solving skills, and a commitment to excellent customer service.