Field Medical Technologist

The Fountain Group; Dallas (TX); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Travel reimbursement

Lodging provided

Meals provided

Job summary

The Fountain Group is seeking a Senior Field Applications Specialist to validate hematology instrument installations and ensure they meet customer requirements. You will train customer staff and support instrument operation and assay performance.

Role requires extensive travel across the US, working with cross-functional teams to resolve issues and reinforce training. A strong regulatory and diagnostics background is essential.

Qualifications

• 3+ years in laboratory/diagnostic instrumentation.
• Strong knowledge of Diagnostics or Healthcare industry and regulatory environment.
• Willing to travel domestically up to 95% and work remotely when not on-site.

Responsibilities

• Analyze and manage validation studies on instrumentation including setup, calibration, precision studies, and method comparisons.
• Troubleshoot assay and QC related issues for customers (remote and onsite).
• Lead onsite training for customers on proper operation of instrumentation.

Skills

Laboratory instrumentation

Regulatory knowledge

Remote troubleshooting

Training delivery

Education

Associate's degree in lab/diagnostic field

Job description

The Senior Field Applications Specialist is responsible for the validation of new Hematology instrument installations to ensure they meet customer stated requirements.

You will be a part of the Field Applications team and report to the Technical Applications Supervisor responsible for working directly with the customer Key Operator during validation to reinforce training and ensure customer staff is properly prepared to use and maintain instrumentation.

You address customer questions and concerns regarding instrument operation and assay performance, in accordance with published specifications and regulatory body requirements, and work closely with many cross functional teams including Tech Support, Field Service, Sales, and Customer Training. If you thrive in a fast-paced, active role and want to work to build a world-class service organization—read on.

• 95% travel
• Can sit anywhere in US but need to be near a major airport
• Travel / lodging / meals - all reimbursed
• Previous Beckman Coulter experience would be a plus - not required
• 4-6 week training process and a BC site but then will go to customer sites for work/installs/etc.

Duties:

• Analyze and manage validation studies on instrumentation including, but not limited to instrument set-up, calibration, precision studies, and method comparisons.
• Troubleshoot (remotely and onsite) assay and QC related issues for customers
• Lead onsite training for customers on proper operation of instrumentation

Qualifications:

Required:

• Associate's degree with a minimum combined experience of 3+ years in laboratory/diagnostic instrumentation or other related field
• Advanced knowledge of Diagnostics or Healthcare Industry with heavy emphasis on Laboratory Regulatory environment
• Must be willing to work remotely and to travel domestically at least 80% of the time (based on the need of the position). Due to travel requirements, a good driving record is required
• Medical technology
• Standard Laboratory Practices, including Quality Control, record keeping, and regulatory requirements (CAP, CLIA, Client)