Field Medical Case Manager (RN/CRC) | Return‑to‑Work

Thinkforza; Knoxville (TN); On-site; USD 65,000 - 90,000; Full time

Job summary

ForzaCare, part of Ethos Risk Services, seeks a Field Medical Case Manager to help injured workers navigate recovery and return to work. You will coordinate with medical providers, employers, insurers, and clients to ensure timely, transparent care management.

This role is ideal for licensed RNs or CRCs. Prior workers' compensation experience is preferred, and travel to appointments is required. Join a purpose-driven team delivering high-quality, compassionate care.

Qualifications

• Active RN or CRC license with related college degree is required.
• CCM, CIRS or other case management credentials are preferred.
• Must comply with state licensure and certification requirements and have ability to travel to appointments.
• Prior experience in workers' compensation case management is strongly preferred.

Responsibilities

• Coordinate care between medical providers, employers, insurance carriers, and injured workers.
• Attend appointments with the injured workers, which may include visiting employers and injured workers at their place of employment.
• Develop, document, and monitor individualized recovery goals and return-to-work plans.
• Provide consistent communication and detailed progress reports to clients and stakeholders.
• Ensure all case management work meets or exceeds customer and compliance requirements.
• Build and maintain strong relationships with clients, providers, and internal team members.

Skills

Motivated

Organized

Collaborative

Committed

Education

RN or CRC license

CCM/CIRS preferred

Job description

ForzaCare, part of Ethos Risk Services, seeks a Field Medical Case Manager to help injured workers navigate recovery and return to work. You will coordinate with medical providers, employers, insurers, and clients to ensure timely, transparent care management.

This role is ideal for licensed RNs or CRCs. Prior workers' compensation experience is preferred, and travel to appointments is required. Join a purpose-driven team delivering high-quality, compassionate care.