Field Marketing Manager

KLA-Belgium; Newport (Perry County); On-site; USD 90,000 - 130,000; Full time

Job summary

A leading company in semiconductor solutions seeks to build a community of Field Marketing Managers, responsible for customer site success. Roles involve managing installations and ensuring compliance, while collaborating with Product Marketing for strategy. This position requires a degree in Science or Technology and relevant experience, with a competitive rewards package offered.

Benefits

25 days of annual leave

Contributory pension

Health plans

Cycle-to-work schemes

Bonuses

Share schemes

Rewards

Life insurance

Qualifications

• Degree in a Science or Technology field.
• Relevant experience in field marketing.
• Ability to manage customer communications effectively.

Responsibilities

• Manage shipment, installation, commissioning, and sign-off of tools.
• Coordinate with PM and Field teams to confirm SCDs.
• Communicate with internal stakeholders to represent customer needs.

Skills

Coordinate project teams

Customer communication

Technical understanding

Education

Degree in Science or Technology

Job description

Company Overview

The SPTS division of KLA designs, manufactures, and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry-leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include MEMS, advanced packaging, LED, high-speed RF device ICs, and power semiconductors. SPTS is part of KLA Corporation, which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers, reticles, integrated circuits, packaging, printed circuit boards, and flat panel displays. Our expert teams of physicists, engineers, data scientists, and problem-solvers design solutions that move the world forward.

Group/Division

SPTS wafer processing solutions include silicon etch, dielectric etch, dry-release etch, PVD, PECVD, and MVD, with a range of wafer-handling options suitable for R&D, pilot, or volume production. SPTS is headquartered in Newport, UK, with additional manufacturing in Allentown, Pennsylvania. We operate across 19 countries in Europe, North America, and Asia-Pacific, supported by a global network of service centers and local agents.

Job Description/Preferred Qualifications

While there are no current openings, we are building our community of Field Marketing Managers. We are interested in learning about your background.

The Field Marketing Manager, part of the Product Management team and based at the SPTS factory, is responsible for the business success of a specific customer site or region. Responsibilities include managing shipment, installation, commissioning, and sign-off of tools, including escalations. Specific duties include:

• Tracking PO timing with Account Managers
• Coordinating with PM and Field teams to confirm SCDs
• Ensuring signed specifications with Engineering
• Monitoring tool builds, timing, and quality through Operations
• Aligning customer readiness and facility dates
• Overseeing installation and commissioning, including fault tracking and corrective actions
• Ensuring compliance with hardware and process specifications
• Managing final acceptance and escalations
• Acting as the primary contact for the customer/region
• Communicating with internal stakeholders to represent customer needs
• Supporting customer communication from the division
• Collaborating with Product Marketing to define customer strategies

Qualifications

• Degree in a Science or Technology field with relevant experience

What We Offer

Our benefits include at least 25 days of annual leave, contributory pension, health plans, cycle-to-work schemes, bonuses, share schemes, rewards, and life insurance.

Minimum Qualifications

We offer a competitive, inclusive rewards package designed to meet diverse needs. KLA is an equal opportunity employer and committed to reasonable accommodations for qualified individuals with disabilities. Please contact us at [e-mail] or [phone] for accommodations.

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