Field Manager (Pest Control)

MIRA Home; Ann Arbor (MI); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

401(k)

Health insurance

Health savings account

Paid time off

Vision insurance

Job summary

Mira Home is hiring a Pest Control Field Manager in the United States. You will co-lead a team delivering detailed inspections and high-quality pest management services, while focusing on customer satisfaction and operational excellence.

You will train staff, ensure regulatory compliance, manage inventory, and maintain safe, efficient field operations to deliver exceptional pest control solutions.

Qualifications

• Proven ability to lead a field team of pest control professionals.
• Experience supervising teams in pest control operations.
• Strong focus on safety, compliance, and customer satisfaction.

Responsibilities

• Lead a customer-centric field team to deliver inspections and service.
• Train and supervise pesticide application tailored to each customer.
• Maintain records of services, products used, and outcomes.
• Ensure compliance with state regulations and company policies.
• Oversee inventory and equipment maintenance to ensure readiness.

Skills

Team leadership

Customer service

Pest control practices

Safety compliance

Training and mentoring

Education

High school diploma or equivalent

Tools

Pesticide application equipment

Job description

At Mira Home , we are more than just a pest control company; we are a customer-focused team dedicated to peace of mind. Our mission is simple: we worry about the bugs so our customers don't have to. We pride ourselves on a culture of independence, safety, and exceptional service. Whether you are a seasoned professional or looking for a new career path, we provide the training and tools necessary to help you succeed in the field.

About Mira Home - Pest Control:

Pay: $52,000.00 - $60,000.00 per year

Pest Control Field Manager

Your New Role

Are you a standout individual who raises the bar for the entire team with your exceptional standards and collaborative approach? Are you a hands-on leader who enjoys collaborating with your team, passionate about delivering outstanding customer service and achieving operational excellence? As a Field Manager with Mira Home, along side the Branch Manager you will lead your team in providing top-tier pest management solutions that ensure our customers can confidently leave their pest control worries to you and your team. Your commitment to putting customers first ensures we create an outstanding experience that stands out in the industry. Join us in leading your team to grow individually and collectively, aiming for extraordinary success!

Your Role in Action

• Lead a Customer-Centric Team: Guide your team to deliver detailed inspections, quality service, and a customer first experience.
• Ensure Effective Pest Control Solutions: Train and supervise your team in the application of pesticides, baits, traps, and other methods tailored to meet each customer’s unique needs are done.
• Compliance: Ensure company and employee compliance with all state regulatory requirements
• Documentation: Maintain detailed records of employees, services provided, products used, and treatment outcomes.
• Safety and Regulatory Adherence: Ensure strict adherence to safety guidelines, product labels, company policies, and state regulations to maintain safe and compliant pest control practices.
• Inventory Management: Manage inventory levels of pest control products and equipment to ensure adequate supply while maintaining proper storage and efficient handling.
• Equipment and Vehicle Maintenance: Maintain pest control equipment and vehicles in optimal condition for safe and effective use by employees.
• Customer Satisfaction: Address customer inquiries, concerns, and complaints promptly and professionally to foster strong client relationships and ensure high satisfaction levels.
• Operational Excellence: Maintain cleanliness and organization in work environments, including vehicles and facilities, and promptly resolve any safety hazards, incidents, or equipment malfunctions that are reported.

What You Bring to the Table:

• Capable of leading, motivating, and empowering a team to exceed operational goals and deliver exceptional customer service.
• Proficient in pest control practices, regulations, and safety standards to ensure compliance and best practices.
• Demonstrated experience in supervising teams within pest control, overseeing daily operations and team performance.
• Possess state certification in pest control and a valid, clean driver's license.
• Strong dedication to providing outstanding customer service, effectively resolving issues, and ensuring positive customer interactions.
• Able to perform necessary physical tasks such as lifting, bending, and working in diverse environments essential to the role.
• Certified Operator in the State of OH a plus!

Base Pay:

• Starting Salary: We offer a competitive starting salary that reflects your experience and qualifications with a range between $55,000-$65,000 DOE.

Additional Earning Opportunities:

• Commission Incentives: Opportunity to earn commissions on you and your team's success in upselling and obtaining new customers.

Job Type: Full-time

• 401(k)
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Application Question(s):

• What specific pest control related licensure do you hold in the State of Atlanta?

Education:

• High school or equivalent (Required)

Experience:

• Management: 3 years (Preferred)
• Pest control: 3 years (Preferred)

License/Certification:

• Driver's License (Required)
• Certified Operator License in the State of Atlanta (Preferred)