Field Learning Lead - Onsite Training & Ops Enablement

Factor_; Goodyear (AZ); On-site; USD 69,300 - 77,000; Full time

Benefits offered by this job

401K match

Generous PTO

Health benefits

HelloFresh meal plan discounts

Employee Resource Groups

Job summary

Factor_ is seeking a Field Learning Associate Manager to lead learning initiatives in a Fulfillment Center. You will manage Field Learning Specialists and Ops Trainers to remove barriers and deliver training products at the site level, partnering with local teams and leadership to improve onboarding and on-the-job learning experiences.

You will build relationships across operations and Field Learning, oversee training records and the Powered Equipment program, and promote a safety-first culture

Qualifications

• Bachelor's Degree, Specialist Degree or Certification in Supply chain, Education, Business management, Project Management, Adult Learning and Training other relevant fields
• 2+ years of employee engagement, team building and training teams in fast paced environments such as Retail/Hospitality/Tech or Production/Warehouse management
• 2+ years' work experience directly leading, training and developing exempt and non-exempt team members to maximize results
• Proven experience in communication and facilitating teachings in a classroom setting
• Willingness to travel up to 15% of the time
• Ability to communicate; express ideas and thoughts clearly and with tact and diplomacy
• Organized and able to manage multiple deliverables at a time
• Proven experience in Google suites applications

Responsibilities

• Manage and develop Field Learning Specialist and Ops Trainers to identify and remove operational and training barriers
• Partner with the local team and cross functional leadership to deliver training products at a site level
• Share and exchange best practices with direct reports and peers within the Field Learning network
• Manage DC relationships and deliver a positive experience to local site partners and support teams (Ops, Safety, FS&Q, HR, etc.)
• Review DC level reporting and disseminate to key DC stakeholders and senior leadership of field learning and local business partners
• Oversee training initiatives, ensuring deadlines are met, conduct needs-based assessments internally while evaluating and communicating progress to Sr. Field Learning Managers
• Review and maintain proper training records for compliance while overseeing the Powered Equipment program for your site
• Create a positive team dynamic that encourages trainers to ask questions, provide feedback, adapt to the ever-changing business and stay focused on the customer experience
• Promote food safety, quality and a safety-first culture at a site and national level

Skills

Communication

Facilitation

Team leadership

Customer focus

Education

Bachelor's Degree or higher in Supply Chain, Education, Business Management, Project Management, Adult Learning

Tools

Google Workspace

Job description

Factor_ is seeking a Field Learning Associate Manager to lead learning initiatives in a Fulfillment Center. You will manage Field Learning Specialists and Ops Trainers to remove barriers and deliver training products at the site level, partnering with local teams and leadership to improve onboarding and on-the-job learning experiences.

You will build relationships across operations and Field Learning, oversee training records and the Powered Equipment program, and promote a safety-first culture