Field Leader Electric Operations Line

059 Northern IN Public Serv Co LLC; Crown Point (IN); On-site; USD 97,000 - 145,000; Full time

Job summary

NiSource is seeking an Area Field Leader for Electric Operations to lead a frontline team in the Transmission & Distribution system. You will guide safety practices, performance coaching, and emergency response while ensuring compliance with standards and procedures.

The role requires supervising front-line workers, coordinating with internal/external groups, and managing budgets and resources for optimal operational execution. 24/7 on-call availability is expected.

Qualifications

• HS Diploma/GED
• Ability to make sound decisions in emergency situations
• Strong knowledge of on-the-job safety and compliance requirements
• Ability to motivate stakeholders with varying priorities to accomplish goals
• Strong organizational and planning skills
• Ability to coach and develop employees
• Familiarity with technologies used for daily tasks
• Occasional duties of department manager
• Overtime/overnight travel may be required
• Complete clearance requests per General Orders
• Regional standby rotations
• Basic electrical concepts understanding
• Direct teams to meet customer commitment goals
• Experience with ITOA/OMS/NIMS/Salesforce/GIS software

Responsibilities

• Demonstrate safety leadership and promote a safe working environment
• Ensure personnel follow safety practices per Safety Manual
• Provide leadership, direction, and coaching to frontline workforce
• Facilitate effective two-way communication with frontline workers
• Be a regular presence at worksites to provide guidance
• Develop, train, and evaluate frontline staff
• Manage terms in the Collective Bargaining Agreement
• Promote operational excellence and drive team objectives
• Create an environment for continuous improvement
• Optimize resource use and manage budgets
• Coordinate with internal and external groups
• Ensure work complies with standards and procedures
• Ensure proper use of tools and technology
• Foster a diverse and inclusive environment
• Exhibit leadership consistent with company values
• Troubleshoot process systems and equipment issues
• Respond to emergencies per procedures
• Ensure training is up to date

Skills

Safety leadership

Emergency decision making

Coaching

Communication

Education

Associate or bachelor’s degree

Project Management Professional

Certified Safety Professional

Professional Engineer Certification

Tools

ITOA

OMS

NIMS

Salesforce

GIS

Job description

Job Summary

AFieldLeader for Electric Operations, Line provides leadership to a team of employees and/or contractors directly responsible for supporting emergencies on the Transmission & Distribution Electric System, performing general operational & maintenance tasks and the installation of asset improvements. They generally have an assigned geographic service territory and are expected to ensure safe, reliable, delivery of service to customers and communities. Field Leaders serve as role models for safe work practices, are visible in the field and help ensure work is performed in accordance with standards and procedures. They also actively manage the development and training of employees to improve individual and team performance. Field Leaders are generally on call 24 hours a day to support operational activities and electric emergencies, as necessary.

Essential Functions

• Demonstrate Safety Leadership by promoting and assuring a safe working environment, as well as, helping to support the continued improvement of electric operations public safety.
• In addition, ensure all personnel performs safe work habits according to NIPSCOs Safety Manual.
• Provide leadership, direction, and performance coaching to the front-line workforce.
• Facilitate effective two‑way communication, especially between front‑line workers and the rest of the organization.
• Serve as a consistent and regular presence at work sites providing leadership, direction and feedback to the front‑line employees.
• Actively manage the development, training, and evaluation of front‑line workers to improve individual and team performance.
• Manage and enforce the terms in the Collective Bargaining Agreement (where applicable)
• Promote Operational Excellence by motivating, coaching, and developing staff to meet established objectives
• Create an environment in which front‑line workers are actively involved in the spirit and steps of Continuous Improvement.
• Ensure optimal use of resources by supporting the development and driving the execution of the teams’ work plans along with proper management of Operating and Maintenance and Capital Budgets.
• Collaborate with and build strong working relationships with internal and external groups to coordinate work efforts.
• Ensures work is completed according to company standards, regulations, processes and procedures.
• Ensure employees effectively use tools and technology to complete their daily work.
• Cultivate and advance a diverse and inclusive environment.
• Convey a leadership image that is consistent with the organization’s values, demonstrating the qualities, traits and demeanor that commands leadership respect.
• Troubleshoot process systems, equipment failure/concerns or inefficiencies when they occur.
• Respond to emergencies within the company’s established procedures, incident command system structure, and storm recovery structure.
• Ensures all training of personnel is up to date and compliant.
• Must possess valid State Driver’s License and clean driving record and clean driving record. Rotating standby and shift work.

Required Qualifications for Position

• HS Diploma/GED
• Demonstrated knowledge and ability to quickly assess and make sound decisions in emergency situations
• Strong knowledge of on-the-job safety and compliance requirements
• Ability to motivate stakeholders with varying priorities to accomplish a common goal.
• Strong organizational and planning skills
• Ability to coach and develop employees
• Demonstrated ability to use a variety of technologies used for everyday tasks
• Periodically assumes duties of the department manager.
• Additional hours more than 40/week and/or out of town or overnight travel may be required to meet expectations of this position
• Complete and submit a proper Request for Clearance in accordance with NIPSCOs General Orders.
• Participates in regional standby rotations.
• Basic understanding of electrical concepts and theories.
• Responsible for directing their teams to meet CAIDI, SAIDI, SAIFI, ETR, and other customer commitment goals.
• Directs field damage assessment and restoration work for electric system outages.
• Work closely within the following software platforms; ITOA, OMS, NIMS, Salesforce and GIS

Preferred Additional Qualifications for Position

• Associate or bachelor’s degree from an accredited institution
• 4+ years of experience in electric industry and/or background within a related utility, and skilled trades.
• Demonstrated Leadership experience
• Additional relevant certifications such as: Project Management Professional, Certified Safety Professional, Professional Engineer Certification

Upon Hire Physical Demands

The preceding description is not designed to be a complete list of all duties and responsibilities required of the position. As a public utility, NiSource provides essential services to customers 24/7. Emergency needs can arise at various times throughout the year, including during storm season. Employees may be required to support emergency response efforts, which could include working outside normal hours or assisting with tasks outside of typical responsibilities. Work Authorization Candidates must be legally authorized to work in the United States and must not require employer sponsorship now or in the future.

Workplace Connection

We value a workplace where everyone feels respected, included, and able to do their best work. We encourage open dialogue, value different perspectives, and work collaboratively with employees, customers, and partners. We recognize and respect the unique experiences people bring, including different backgrounds, cultures, and viewpoints. We treat others with professionalism and care, and we each play a part in creating a positive work environment.

Veteran Hiring & Inclusion

NiSource is proud to support veterans, transitioning service members, and military spouses. We value the leadership, teamwork, and mission-focused experience the military community brings, and we are committed to providing an inclusive workplace with opportunities for professional growth and development.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle. By applying, you may also be considered for other roles that match your skills and experience.

ADA Accommodations

If you need a reasonable accommodation to participate in any stage of the hiring process or to perform the essential functions of the position, please contact OneHR at [e-mail] or 1-888-640-3320

Safety Statement

Safety is a core value at NiSource. Employees are expected to follow safety requirements, report hazards, and help maintain a safe environment for themselves and their coworkers.

E-Verify

NiSourceparticipates in the U.S. Department of Homeland Security's E-Verify program. Please review the following notices regarding your rights and responsibilities under U.S. law. E-Verify Poster (English and Spanish) Right to Work Poster (English and Spanish)

Salary Range

Salary Range*: $96,600.00 - $144,900.00 *The salary offered to a candidate is based on several factors including but not limited to the candidate’s skills, job-related knowledge, and relevant experience, as well as internal pay equity.

Posting Start Date: 2026-10-05 Posting End Date (if applicable): 2026-10-19 Please note that the job posting will close on the day before the posting end date.

At NiSource, you’ll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers. We're looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.