Field Lab Instrument Service Engineer

PerkinElmer; Boston (MA); On-site; USD 80,000 - 90,000; Full time

Job summary

PerkinElmer in Boston is seeking a Service Engineer to provide exceptional customer support by installing, maintaining, and repairing laboratory instruments. This role demands strong technical skills and interpersonal abilities to enhance customer satisfaction.

The ideal candidate should possess an Associate degree in a relevant field, be able to travel as required, and have troubleshooting expertise. The position offers a competitive salary of $80,000 to $90,000 annually, depending on qualifications and experience.

Qualifications

• Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or related discipline.
• Valid driver's license and ability to maintain safe vehicle operation required.
• Ability to travel as business requires.

Responsibilities

• Install, maintain, and repair PerkinElmer and multivendor instrumentation.
• Provide customer training for instrument operation.
• Support instrument sales and service agreements.

Skills

Troubleshooting

Customer service

Communication skills

Technical knowledge

Education

Associate degree in Applied Science or related discipline

Bachelor’s degree

Tools

Microsoft 365

Laboratory instruments (UPLC, HPLC)

Job description

PerkinElmer in Boston is seeking a Service Engineer to provide exceptional customer support by installing, maintaining, and repairing laboratory instruments. This role demands strong technical skills and interpersonal abilities to enhance customer satisfaction.

The ideal candidate should possess an Associate degree in a relevant field, be able to travel as required, and have troubleshooting expertise. The position offers a competitive salary of $80,000 to $90,000 annually, depending on qualifications and experience.