Field & Lab Engineer — Client-Facing Testing

Underwriters Laboratories Inc.; Raleigh (NC); Hybrid; USD 75.000 - 85.000; Vollzeit

Benefits dieser Stelle

Health benefits

Wellness benefits

401K

Paid time off

Holidays & personal days

Sick time off

Zusammenfassung

Underwriters Laboratories Inc. is seeking a project engineer to determine project scope, develop an initial investigation plan, and define cost, time, and sample requirements based on client input and product construction.

Some travel to client sites may be required to conduct or observe tests and promote UL services. The role involves direct client interaction to discuss technical issues, costs, and schedules, and to address concerns.

Qualifikationen

• Bachelor's degree in electrical engineering or mechanical engineering.
• Open to fresh graduates and candidates with experience.
• Approximately 0–2+ years of experience.
• Customer-facing experience is a plus.
• Training will be provided.
• Must be eligible to work in the U.S. without sponsorship.

Aufgaben

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available data, and product construction.
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
• Follows up on contacts from clients.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
• Addresses client concerns and resolves issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services, establishing test programs by reviewing files and manufacturer information.
• Is familiar with applicable standards, company manuals and technical literature.
• Examines samples for compliance and notifies clients of non-compliance or changes in scope.
• Coordinates laboratory activities by preparing data sheets, scheduling and reviewing work, and establishing completion dates.
• Coordinates administrative aspects of project management.
• May serve as Project Handler of record and/or Reviewer of record.
• Communicates project status and results to clients via reports.
• Prepares Follow-Up Service Procedures and information pages.
• Integrates continuous improvement concepts into all aspects of the job.
• Resolves engineering issues related to Variation Notices by analyzing acceptability.
• Assists in developing UL requirements and test methods.
• Analyzes test program adequacy and sequence.
• May coordinate File Reviews.
• May represent UL at industry events and adhere to the Code of Conduct.
• Performs other duties as directed.

Kenntnisse

Customer-facing experience

Ausbildung

Electrical or Mechanical Engineering degree

Jobbeschreibung

Underwriters Laboratories Inc. is seeking a project engineer to determine project scope, develop an initial investigation plan, and define cost, time, and sample requirements based on client input and product construction.

Some travel to client sites may be required to conduct or observe tests and promote UL services. The role involves direct client interaction to discuss technical issues, costs, and schedules, and to address concerns.