Engineer Project Associate

UL Solutions External Career Site; Northbrook (IL); On-site; USD 90,000 - 120,000; Full time

Job summary

UL Solutions External Career Site is seeking a client-facing professional to determine project scope, plan investigations, and establish costs, timelines, and sample requirements by analyzing client input and data. Travel to client sites may be involved to witness tests and promote services.

The role requires coordinating lab activities, communicating with clients, and ensuring UL standards compliance while supporting continuous improvement and industry representation.

Responsibilities

• Determines project scope and plan of investigation, establishing cost, time, and sample requirements.
• Projects may include travel to client sites and initiates client communications to promote services.
• Follows up on contacts from clients.
• Discusses technical issues with clients, explains UL procedures, and negotiates costs, dates and samples.
• Addresses client concerns and resolves issues.
• Provides technical assistance on product inspection and follow-up services.
• Establishes test programs by reviewing files, examining samples, and applying UL requirements.
• Familiar with applicable standards, company manuals, and technical literature.
• Examines samples for UL compliance and notifies clients of gaps or scope changes.
• Coordinates lab activities by preparing data sheets, scheduling staff, and defining completion dates.
• Coordinates administrative aspects of project management.
• Serves as Project Handler of record and may sign as Reviewer of record.
• Communicates project status and results to clients through reports.
• Prepares Follow-Up Service Procedures and information pages.
• Incorporates continuous improvement concepts into all aspects of the job.
• Resolves engineering issues related to Variation Notices by analyzing acceptability.
• Assists in developing UL requirements.
• Assists in developing special test methods and equipment.
• Analyzes test programs for adequacy and sequencing.
• May coordinate or perform File Reviews, as directed.
• May represent UL at industry events such as seminars and trade shows.
• Follows UL Code of Conduct and all security practices.
• Performs other duties as directed.

Job description

• Determines project scope, develops a preliminary plan of investigation, and determines project specifications such as cost, time, and sample requirements by analyzing client input, available supplemental data, and product construction.
• Projects may include travel to conduct or witness tests at client sites. Initiates communication with clients to promote and explain the benefits of new and existing services.
• Follows up on contacts from clients.
• Communicates with clients to discuss technical issues, explain UL procedures and requirements, convey project cost, and negotiate completion date and sample requirements.
• Acts to address client concerns and to resolve client issues.
• Provides technical assistance to clients in reference to product inspection and follow-up services.
• Establishes appropriate test programs by reviewing files and manufacturer's information, examining samples, and applying UL requirements.
• Is familiar with applicable standards, company manuals and appropriate technical literature.
• Examines samples for compliance with UL requirements and notifies client of any areas in which the product is not in compliance or of any changes in project scope or specifications.
• Coordinates laboratory activities by preparing data sheets and instructions to technicians, scheduling and reviewing work of laboratory technicians and engineering support staff and establishing completion dates.
• Coordinates administrative aspects of project management.
• Serves as Project Handler of record and may sign as Reviewer of record as assigned.
• Communicates project status and results to clients through frequent contact and by preparing reports.
• Prepares Follow-Up Service Procedures and information pages.
• Integrates continuous improvement concepts and techniques into all aspects of the job.
• Resolves engineering issues associated with Variation Notices by analyzing and reporting on the acceptability of the variations.
• Assists in the development of UL requirements.
• Assists in developing special test methods and test equipment.
• Analyzes test program for adequacy and sequence.
• May coordinate and/or perform File Reviews, as directed.
• May represent UL at industry related functions such as seminars and trade shows.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.