Field ITS Solutions Engineer - Traffic Systems Sales

Wavetronix; Ann Arbor (MI); On-site; USD 60,000 - 76,000; Full time

Job summary

Wavetronix is seeking an ITS Traffic Signal Technician (internally Technical Sales Support) to help solve customer technical problems and guide them through installation, training, and support of Wavetronix products. The role is onsite in the Ann Arbor or Angola Office with travel around 65% per month, supporting customers in the field and remotely.

A strong emphasis on in-person collaboration and hands-on problem solving is expected.

Qualifications

• 3+ years in technical sales or technical networking support.
• Clear written and verbal communication skills.
• Technical degree (EE, EET) or ITS/traffic industry certifications preferred.

Responsibilities

• Master installation and configuration of Wavetronix core products.
• Demonstrate and troubleshoot Wavetronix products.
• Build positive relationships with customers and provide training as needed.
• Provide service and customer support in the field and over the phone.
• Document processes and produce timely trip reports and CRM updates.

Skills

Technical sales / networking support

Education

Technical degree (EE/EET) or ITS/traffic certifications

Job description

Wavetronix is seeking an ITS Traffic Signal Technician (internally Technical Sales Support) to help solve customer technical problems and guide them through installation, training, and support of Wavetronix products. The role is onsite in the Ann Arbor or Angola Office with travel around 65% per month, supporting customers in the field and remotely.

A strong emphasis on in-person collaboration and hands-on problem solving is expected.