Field IT Operations Analyst – Sites & Networks

Austin Industries, Inc.; Texas; On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401K with ESOP

Job summary

Austin Industries is seeking an IT Operations Field Analyst at our Dallas headquarters to coordinate circuits and IT equipment across all sites. You will work with ISPs, SD-WAN, Teams and conference room tech, and support field operations with reliable connectivity.

The role requires 2-5 years in IT operations, a bachelor's degree, and willingness to travel to jobsites as needed. We offer comprehensive benefits and ESOP ownership.

Qualifications

• Bachelor's degree in area of specialty preferred.
• 2-5 years of experience in IT operations or related field.
• Familiar with SD-WAN, Intune, Aruba, ticketing systems, and construction field technologies.
• Experience with cost controls and Audio/Visual solutions.

Responsibilities

• Coordinate circuits at headquarters, offices and jobsites.
• Install, configure, and demobilize IT equipment across sites.
• Set up conference room technology and Teams setups.
• Travel to jobsites as needed.
• Maintain day-to-day tickets in Jira and document SOPs.

Skills

SD-WAN

Intune

Construction Field Technologies

Cost Controls

Audio-Visual Solutions

Education

Bachelor's degree in area of specialty

Tools

Aruba configuration

Ticketing Systems

Job description

Austin Industries is seeking an IT Operations Field Analyst at our Dallas headquarters to coordinate circuits and IT equipment across all sites. You will work with ISPs, SD-WAN, Teams and conference room tech, and support field operations with reliable connectivity.

The role requires 2-5 years in IT operations, a bachelor's degree, and willingness to travel to jobsites as needed. We offer comprehensive benefits and ESOP ownership.