Field IT Technician IV: Onsite Support & Networking

Quanta Government Solutions; Birmingham (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive Compensation

Weekly Pay

401(k) Retirement Plan

Holiday Pay

Paid Time Off (PTO)

Comprehensive Health Coverage

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Tuition Assistance

Employee Discount Program

Job summary

Quanta Power Solutions is seeking an IT Field Technician IV to deliver on-site technical support across corporate offices, construction sites, and power generation projects. You will install, configure, and maintain desktops, laptops, printers, and mobile devices while ensuring reliable network connectivity and security compliance.

The role requires strong problem-solving, the ability to work independently, and travel to project sites and offices as needed.

Qualifications

• High school diploma; Associate degree in IT preferred.
• 7+ years of IT support, desktop support, or field services experience.
• Working knowledge of networking technologies, including Cisco and/or Meraki environments.
• Experience supporting endpoint devices, printers, mobile devices, and enterprise software applications.
• Ability to troubleshoot and resolve technical issues with minimal supervision.
• Valid driver's license and ability to travel to project locations 50% of the time.

Responsibilities

• Install, configure, and support desktops, laptops, tablets, mobile devices, printers, and peripheral equipment.
• Provide onsite and remote technical support to end users, diagnosing and resolving hardware, software, and connectivity issues.
• Assist with deployment, configuration, and maintenance of network equipment, including switches, wireless access points, and firewalls.
• Perform workstation setups, device imaging, software installations, and user account provisioning.
• Support Microsoft Windows, Microsoft 365, and other business-critical applications.
• Maintain IT asset inventory and ensure accurate documentation of equipment and support activities.
• Assist with technology rollouts, upgrades, relocations, and infrastructure projects.
• Coordinate with internal IT teams and vendors to resolve technical issues and support operational needs.
• Follow company cybersecurity, safety, and operational procedures.
• Travel to project sites and office locations as needed to provide field support.

Skills

Networking Cisco/Meraki

Windows/M365 support

Field IT support

Troubleshooting

Education

High school diploma

Associate degree preferred

Tools

Cisco Meraki

Windows/365

Printers & devices

Job description

Quanta Power Solutions is seeking an IT Field Technician IV to deliver on-site technical support across corporate offices, construction sites, and power generation projects. You will install, configure, and maintain desktops, laptops, printers, and mobile devices while ensuring reliable network connectivity and security compliance.

The role requires strong problem-solving, the ability to work independently, and travel to project sites and offices as needed.