Field IT Technician II — Onsite & Network Support

Quanta Power Solutions, LLC; Birmingham (AL); On-site; USD 40,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation

Weekly Pay

401(k) Retirement Plan

Holiday Pay

Paid Time Off (PTO)

Comprehensive Health Coverage

Pet Insurance

Employee Assistance Program (EAP)

Professional Development

Tuition Assistance

Employee Discount Program

Job summary

Quanta Power Solutions is seeking an IT Field Technician I or II to provide onsite technical support for offices, construction sites, and power projects. Responsibilities include installing, maintaining, and troubleshooting IT hardware, software, and network connectivity across field and office environments.

The role emphasizes independent problem-solving and supporting users in fast-paced projects, with travel up to 50% and strong focus on cybersecurity and operational procedures.

Qualifications

• High school diploma or equivalent; Associate degree preferred.
• 2–5 years IT support, desktop support, or field services experience.
• Working knowledge of networking technologies, including Cisco/Meraki environments.
• Experience supporting endpoint devices, printers, mobile devices, and enterprise software applications.
• Ability to troubleshoot and resolve technical issues with minimal supervision.
• Valid driver’s license and ability to travel to project locations 50% of the time.

Responsibilities

• Install, configure, and support desktops, laptops, tablets, mobile devices, printers, and peripheral equipment.
• Provide onsite and remote support to end users, diagnose and resolve issues.
• Assist with deployment, configuration, and maintenance of network equipment.
• Perform workstation setups, device imaging, and software installations.
• Support Microsoft Windows, Microsoft 365, and other business-critical apps.
• Maintain IT asset inventory and documentation of activities.
• Assist with technology rollouts, upgrades, relocations, and projects.
• Coordinate with IT teams and vendors to resolve issues.
• Follow cybersecurity, safety, and operational procedures; travel as needed.

Skills

IT support

Networking knowledge (Cisco Meraki)

Endpoint devices

Troubleshooting

Travel-ready

Education

High school diploma or equivalent

Associate degree preferred

Tools

Cisco Meraki

Job description

Quanta Power Solutions is seeking an IT Field Technician I or II to provide onsite technical support for offices, construction sites, and power projects. Responsibilities include installing, maintaining, and troubleshooting IT hardware, software, and network connectivity across field and office environments.

The role emphasizes independent problem-solving and supporting users in fast-paced projects, with travel up to 50% and strong focus on cybersecurity and operational procedures.