Field IT Technician – Cameras, Networking & On-Call Support

Brevard County Sheriff's Office; Titusville (FL); On-site; USD 52,000 - 80,000; Full time

Job summary

The Brevard County Sheriff's Office is seeking an IT Specialist to provide technical assistance to end users across multiple locations throughout Brevard County. This role supports desktops, laptops, cellular devices, cameras, and related peripherals in person or remotely, with on-call duties and after-hours shifts as needed.

Applicants should have a high school diploma and at least five years of verifiable IT experience, with one year minimum experience required.

Qualifications

• High school diploma required.
• Minimum five (5) years of verifiable experience as an IT technician or related role; year-for-year substitutions allowed via formal education or internships.
• All applicants must have at least one (1) year of experience.

Responsibilities

• Provide comprehensive IT equipment support for desktop and laptop hardware, software, and peripherals.
• Provide programming, support and assistance with cellular devices and mobile cameras.
• Answer user inquiries regarding computing and cellular device operation to resolve problems; escalate as needed.
• Set up, relocate, and maintain cellular and computing devices for employee use, ensuring proper installation of cables, OS and software.
• Install and perform minor repairs to hardware, software or peripherals following specifications.
• Install and programming of data devices and camera systems.
• Maintain records of daily data communications transactions, problems and remedial actions.
• Provide support to outside vendors regarding hardware and software matters.
• Assist Unit peers in daily operations and growth.
• Maintain accurate inventory and surplus counts.

Job description

The Brevard County Sheriff's Office is seeking an IT Specialist to provide technical assistance to end users across multiple locations throughout Brevard County. This role supports desktops, laptops, cellular devices, cameras, and related peripherals in person or remotely, with on-call duties and after-hours shifts as needed.

Applicants should have a high school diploma and at least five years of verifiable IT experience, with one year minimum experience required.