Field IT/ Network Technician/ Managed Services Technician in Campbell

Energy Jobline ZR; Campbell (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Car allowance

Cell phone

Vacation

Health Insurance

401K

Paid holidays

Job summary

Energy Jobline ZR is seeking a Field Network Technician / IT Tech Support in the Bay Area (San Francisco). You will perform on-site client visits and remote support from our Campbell office, covering servers, networks, computers, and related devices.

A reliable vehicle and valid license are required for frequent travel across the Bay Area. Responsibilities include installation, maintenance, troubleshooting, and documenting work, with potential weekend shifts and lifting.

Qualifications

• 4 years of network design/management experience.
• 2 years of MSP (Managed Service Provider) experience.
• Advanced troubleshooting across Windows Server and PC hardware.
• Certifications in A+, MCSE, Network+ or CNA preferred.
• Willingness to travel to client sites with a valid driver’s license.

Responsibilities

• Install, setup, and troubleshoot servers, IT networks, computers, printers, and wireless devices at client sites.
• Document history of each project and communicate progress to clients.
• Drive to client sites and provide on-site and remote support; create IT documentation.

Skills

Networking

MSP experience

Troubleshooting

Documentation

Customer service

Tools

Windows Server 2012/2016/2022

Cat5e/Cat6 cabling

Job description

Job DescriptionJob DescriptionJob descriptionField Network Technician / IT Tech Support / Managed Services Technician (Bay Area-San Francisco), not a network administrator. Successful IT Support Services Company is seeking a Quality Technician who is a team player, good at troubleshooting, has an excellent attitude, and has a great work ethic. There will be a combination of on-site customer appointments and remote desktop support in our main office in Campbell. This position requires driving and working at various client sites in the greater Bay Area for ongoing projects. There will be some lifting required and work on weekends. Must have a reliable vehicle, insurance, and a valid driver’s license.

Responsibilities:

The Technician will be responsible for the installation, setup, support, maintenance, troubleshooting, updating, and repair of Servers, IT networks, computer hardware, and software, printers, wireless networks, anti-virus programs, routers/switches, etc., at client sites. This includes following up with customers to keep them informed of the status/progress of their issues/projects. This position also supports voice and data communication equipment, along with the associated wiring. Creating IT documentation.

Qualifications:

Good interpersonal and communications skills, customer relationships; ability to work independently; work efficiently under pressure; demonstrates team spirit; exhibit a sense of urgency in a system-down the situation, responding quickly to end user technical issues; must be willing to learn new skills with the ability to follow written procedures and guidelines; meet deadlines and prioritize assignments.

Required:

4 years of working and managing networks, and 2 years of experience in MSP (Managed Service Provider). Advanced troubleshooting techniques; quick adaptation to new technologies; solid knowledge of PC, servers 2022, 2016, 2012, network, Windows11, Windows 10, and Windows Server Domain controller. certifications or proficiencies: A+, MCSE, Network+, CNA, Apple Certified. Experience in Networking Healthcare (Dental) offices, installing network Cat5e/Cat6 cabling and certifications will be a big plus. In addition, applicants should be prepared for the following on a regular basis: Documenting a history of each project or service call provided; answering calls (clients or office); filling out and submitting work orders; driving to clients sites; entering time or invoicing in an online scheduling system or similar; flexibility with work schedule (Possible weekend service calls, installation and support duty).

Benefits:

Car allowance, cell phone, vacation, Health Insurance, 401K, and paid holidays. Qualified applicants may undergo an online assessment. The candidate that is hired will undergo a background check and drug test. We insist on an environment where every employee/contractor is valued for his or her uniqueness.

Job Type: Full-time