Field IT Engineer (Texas & Louisiana)

Republic Services; Town of Texas (WI); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Republic Services seeks a Field IT Engineer to ensure effective IT operations at field locations aligned with business objectives. The role involves planning, coordinating, and implementing IT activities and projects, with strong liaison work between field staff and Corporate IT.

The incumbent handles level two support for WANs, LANs, and field servers, while maintaining vendor relationships and driving cost-saving improvements.

Qualifications

• 4 years of computer network experience.
• Experience with Cisco VOIP/UCCE.
• CCNA certification required.

Responsibilities

• Provide level two support for WANs, LANs, and field servers and applications.
• Liaise between field staff, management, vendors and Corporate IT.
• Identify and report proactive solutions to save costs and improve field efficiency.
• Install, replace, and dispose field computer hardware as needed.
• Manage IT infrastructure at field locations and troubleshoot Cisco VOIP systems.
• Coordinate with third-party consultants for IT services.

Skills

Cisco VOIP/UCCE

On-site field support

WAN/LAN troubleshooting

Vendor coordination

Education

CCNA Certification

Tools

Cisco VOIP/UCCE

Job description

**POSITION SUMMARY:** The Field IT Engineer’s role is to ensure the effective IT operations of field locations in alignment with Republic Services’ business objectives. The incumbent will plan, coordinate and implement IT-related activities and projects according to company standards. The Field IT Engineer maintains a strong relationship with field management and staff as well as the responsibility for communicating technology plans and issues between IT management and field locations. **PRINCIPAL RESPONSIBILITIES:*** Provide effective level two support for WANs, LANs, field servers and specific field applications including on-call and on-site support/remediation as required.* Act as an effective liaison between field staff, management, vendors and Corporate IT.* Identify, implement and report proactive solutions that provide cost savings and/or improve operational efficiencies at field locations.* Participate in the installation, replacement, disposal of field computer hardware.* Manage and maintain IT infrastructure at field locations.* Troubleshoot and administer Cisco VOIP phone system installations including user add, changes and moves. Coordinate with 3rd party consultants as required.* Build, maintain and manage strong vendor relationships to coordinate the delivery of IT services including cabling, hardware, software and other IT supplies.* Provide timely reports on all activities as directed by management.* Perform other job-related duties as assigned.**QUALIFICATIONS:*** 4 years of computer network experience.* Experience with Cisco VOIP/UCCE.* Cisco Certified Network Associate (CCNA) certification.**MINIMUM REQUIREMENTS:*** 2 - 4 years of experience supporting a decentralized IT environment, including end‐user systems, local infrastructure, and overall IT services**Travel Requirements:** This role requires up to 75% travel within the assigned territory, which includes South Texas and Louisiana.**Work Schedule:** Candidates can expect to travel approximately three days per week and will have the flexibility to work remotely from home on non-travel days. **Important:** This position is not eligible for employment sponsorship now or in the future.