Field Installations Supervisor - Ops Excellence

Innovative-Office-Solutions-LL; Coon Rapids (MN); On-site; USD 60,000 - 70,000; Full time

Job summary

Innovative-Office-Solutions-LL in Minnesota is seeking an Install Supervisor to lead regional installation operations across multiple teams and sites. You will align quotes, schedules, and field execution while serving as the on-site escalation point for complex issues and ensuring exceptional customer experience.

The role emphasizes coaching field crews, enforcing safety standards, and driving operational excellence through continuous improvement and collaboration with cross-functional teams.

Qualifications

• Travel is required for this role.
• High school diploma required; bachelor’s degree preferred.
• 7+ years of furniture installation or field operations experience.
• 3+ years of leadership experience managing field teams or supervisors.
• Deep expertise in installation methods, systems furniture, and field best practices.
• Proven experience developing training programs and coaching field employees.
• Strong operational, analytical, and problem-solving skills.
• Excellent communication and leadership abilities.
• Ability to manage multiple teams, priorities, and job sites in a fast-paced environment.
• Proficiency in Microsoft Office and field/project management systems.

Responsibilities

• Lead and oversee installation operations across multiple teams and job sites within the region.
• Ensure alignment between quoting assumptions, scheduling plans, and field execution.
• Act as escalation point for complex field issues, customer concerns, and execution challenges.
• Conduct field audits to ensure adherence to installation standards, safety protocols, and job site expectations.
• Ensure field teams are properly equipped, trained, and prepared for assigned work.
• Review daily installation schedules to confirm scope, timelines, and resource needs.
• Serve as the primary on-site customer contact, ensuring high-quality installation experience.
• Lead and direct install crews, providing clear guidance and on-site problem resolution.
• Execute work in accordance with defined scope, escalating discrepancies between plan and field conditions.
• Read and interpret blueprints, including layouts, panel systems, and configurations.
• Document punch list items and field issues in CORE and drive timely resolution.
• Coordinate with other trades to prevent delays and job site conflicts.
• Maintain job site organization, including truck readiness, cleanup, and material control.
• Drive consistency in execution to reduce rework, punch list items, and variability.
• Partner with Regional Install Managers and Install Supervisors to reinforce quality expectations and craftsmanship standards.
• Support adoption of new products, systems, and installation methods.
• Analytical review of performance metrics to improve labor planning and field efficiency.
• Translate field insights into process improvements and training enhancements.

Skills

Leadership

Field operations

Communication

Problem solving

Microsoft Office

Project management

Travel readiness

Safety compliance

Education

High school diploma

Bachelor’s degree preferred

Tools

Project management software

Job description

Innovative-Office-Solutions-LL in Minnesota is seeking an Install Supervisor to lead regional installation operations across multiple teams and sites. You will align quotes, schedules, and field execution while serving as the on-site escalation point for complex issues and ensuring exceptional customer experience.

The role emphasizes coaching field crews, enforcing safety standards, and driving operational excellence through continuous improvement and collaboration with cross-functional teams.