Field Installation Supervisor

National OnDemand, Inc.; Virginia (IL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

Disability insurance

Life insurance

EAP

401(k)

Job summary

National OnDemand, Inc. is seeking an Installation Supervisor to oversee field technicians and ensure project quality across Fiber, Wireless, Energy and Technology sectors in the United States.

You will guide scheduling, safety compliance, and customer satisfaction while coordinating with senior leadership to align on priorities and resources. The role requires travel and on-site problem solving to deliver turnkey infrastructure solutions.

Qualifications

• Requires high school diploma or equivalent.
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Responsibilities

• Provides technical support, leadership and accountability for field team.
• Responsible for retention and training needs for field staff.
• Builds and maintains an effective operations organization committed to customer and employee satisfaction and profitable growth.
• Supervise performance of field staff and responds to escalated issues in field.
• Communicate senior management directives to field staff and ensure compliance (Safety, etc.)
• Develops manpower schedules and loading to ensure contract and workload coverage.
• Site Visits to ensure QC of various projects; ensure conformance to client specifications and company requirements.
• Follows up on customer satisfaction issues and drives resolution.
• Onsite support & guidance for technical staff.
• Serves as safety champion for our company.
• Other duties as required or as assigned by senior leadership.

Skills

Leadership

Safety procedures

Field operations

Communication

MS Office

Project coordination

Driver's license

Travel readiness

Education

High School Diploma or equivalent

Tools

MS Office Suite

Project

SharePoint

Excel

Job description

National OnDemand, Inc. is seeking an Installation Supervisor to oversee field technicians and ensure project quality across Fiber, Wireless, Energy and Technology sectors in the United States.

You will guide scheduling, safety compliance, and customer satisfaction while coordinating with senior leadership to align on priorities and resources. The role requires travel and on-site problem solving to deliver turnkey infrastructure solutions.