Field Installations Engineer - On-site Calibration

PCS Instruments Ltd; Cambridge (MA); On-site; USD 70,000 - 90,000; Full time

Job summary

PCS Instruments Ltd is seeking a dedicated technician for on-site installation, commissioning, and servicing of equipment in Cambridge, Massachusetts. The ideal candidate will perform installations, provide customer training, and ensure high service standards.

The role demands a Bachelor's degree in engineering and expertise in troubleshooting, with the flexibility for travel and potential evening/weekend work. Strong communication skills and a commitment to customer service are essential.

Qualifications

• Fluent spoken and written English with strong communication skills.
• High attention to detail and precision.
• Experience with laboratory or benchtop equipment installation and calibration.
• Valid U.S. driver’s license and passport for travel.

Responsibilities

• Install, commission, and calibrate PCS instruments at customer sites.
• Provide on-site training to customers on equipment operation.
• Perform scheduled service visits and calibration of existing equipment.
• Conduct follow-up with customers post-installation.

Skills

Troubleshooting and diagnostic skills

Customer service excellence

Strong communication skills

Problem-solving abilities

Knowledge of electronic equipment

Education

Bachelor’s degree in mechanical engineering, Electrical Engineering, or related field

Tools

Microsoft Office

ERP and CRM systems

Job description

PCS Instruments Ltd is seeking a dedicated technician for on-site installation, commissioning, and servicing of equipment in Cambridge, Massachusetts. The ideal candidate will perform installations, provide customer training, and ensure high service standards.

The role demands a Bachelor's degree in engineering and expertise in troubleshooting, with the flexibility for travel and potential evening/weekend work. Strong communication skills and a commitment to customer service are essential.