Field Installation & Technical Support Manager

Turf (Architectural and Interior Acoustics); Gilberts (IL); On-site; USD 92,000 - 137,000; Full time

Benefits offered by this job

Medical, dental, prescription drug

Life insurance

401k match

Long-term disability

Vacation and sick time

Product discount programs

Fitness center access

Lunchtime cafe

Job summary

Armstrong World Industries in Gilberts, IL is seeking a Commercial Construction Project Manager (PjM) to lead field execution and long-term performance of Turf and AS products. You will provide expert installation support, technical guidance, and field remediation for both standard and complex applications.

Reporting to the General Manager, you will collaborate with engineering, quality, and operations, build key industry relationships, and ensure safety and workmanship standards across projects.

Qualifications

• Associate degree or technical certification in construction-related field preferred.
• High School Diploma/GED required.
• Minimum 5 years of progressive experience in commercial construction or related field.

Responsibilities

• Provide technical consultation and hands-on field support to ensure proper installation and long-term durability.
• Engage distributors, contractors, architects, and designers to support installation best practices.
• Lead field remediation efforts on-site and remotely, tracking outcomes and reporting metrics.
• Support non-standard field applications and advise on installation strategies.
• Perform refinishing and corrective work with carpentry and ceiling/wall installation expertise.
• Collaborate with cross-functional teams to resolve issues and drive action plans.

Skills

Project management

Construction knowledge

Communication skills

Education

Associate degree or technical certification

High School Diploma/GED

Job description

Armstrong World Industries in Gilberts, IL is seeking a Commercial Construction Project Manager (PjM) to lead field execution and long-term performance of Turf and AS products. You will provide expert installation support, technical guidance, and field remediation for both standard and complex applications.

Reporting to the General Manager, you will collaborate with engineering, quality, and operations, build key industry relationships, and ensure safety and workmanship standards across projects.