Field Installation Solutions Lead

Armstrong World Industries; Gilberts (IL); On-site; USD 91,500 - 137,260; Full time

Benefits offered by this job

Comprehensive benefits package including medical, dental, and 401(k) match

Personal development opportunities

Casual work environment

Job summary

Armstrong World Industries in Gilberts, Illinois, is seeking a Technical Services Manager to ensure successful execution and long-term performance of Turf and AS products. This role involves providing expert installation support, technical guidance, and training, with a focus on customer satisfaction. Candidates should have at least 5 years of experience in commercial construction, with strong problem-solving and communication skills. A comprehensive benefits package and commitment to diversity are offered.

Qualifications

• Minimum 5 years of experience in commercial construction or related field.
• Experience supporting field installations and resolving issues.
• Able to interpret drawings and specifications.

Responsibilities

• Provide technical consultation and installation support.
• Engage with contractors and architects to resolve installation issues.
• Support field remediation efforts and document activities.

Skills

Technical aptitude

Communication skills

Problem-solving skills

Customer service focus

Organizational skills

Education

Associate’s degree or technical certification in construction management or related field

High School Diploma/GED

Tools

Microsoft Office applications

Job description

Armstrong World Industries in Gilberts, Illinois, is seeking a Technical Services Manager to ensure successful execution and long-term performance of Turf and AS products. This role involves providing expert installation support, technical guidance, and training, with a focus on customer satisfaction. Candidates should have at least 5 years of experience in commercial construction, with strong problem-solving and communication skills. A comprehensive benefits package and commitment to diversity are offered.