Field Installation Specialist

Vision RT Ltd

United States

Remote

USD 58,000 - 63,000

Full time

14 days+

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Benefits offered by this job

401(k) eligibility
Paid time off
Parental leave

Job summary

A rapidly growing MedTech firm is seeking a Senior Talent Partner to provide top-notch service and support for hardware installations nationwide. Candidates must have strong mechanical skills and a customer-focused attitude, with up to 90% travel required. An associate's degree in Mechanical Engineering Technology or equivalent experience is necessary. The base salary ranges from $58,000 to $63,000 per year, with excellent benefits.

Qualifications

  • At least 2 years experience servicing hardware electronic equipment.
  • High School Diploma/GED and 5+ years experience servicing hardware or medical devices acceptable.
  • Extensive domestic travel up to 90%.

Responsibilities

  • Install and de-install Vision RT products.
  • Perform site surveys for installation requirements.
  • Provide planned maintenance support.

Skills

Customer service skills
Mechanical skills
Ability to read technical drawings

Education

Associate's Degree in Mechanical Engineering Technology or equivalent

Job description

Senior Talent Partner @ VisionRT #MedTech #ComputerVision #Medical Devices

***This position requires 90% travel across the U.S., primarily by plane. Expect to be away 4-5 days per week, including some weekends. Site visits typically begin after clinics close (around 4-5 PM) and may involve overnight work, depending on the issue. While travel will make up the majority of your time, hands‑on work will be required as needed***

Vision RT is a rapidly growing MedTech which is transforming radiation therapy for cancer patients, helping to make it more accurate, effective and comfortable. We are the inventors of, and the market leaders in, Surface Guided Radiation Therapy (SGRT). This technology uses advanced 3D cameras to track surface data, for more guidance across every step of the radiotherapy workflow.

Our SGRT solutions are used in 24 out of the 25 “Best Hospitals for Cancer,” as tracked by US News & World Report.

We’re one of Britain’s fastest-growing private tech companies, as recently recognised by the 2025 Sunday Times 100 Tech list. We’re also the proud winners of a 2024 King’s Award for Enterprise, the UK’s most prestigious accolade for business excellence.

With around 300 employees globally, and offices in the UK, Poland & the USA, Vision RT operates independently as part of the Danish company William Demant Invest A/S – one of the world’s largest investors in healthcare companies. Vision RT staff members have the security and reach that comes with being part of a large global enterprise, combined with the freedom and agility of a startup.

This is a company with strong values, a clear mission and a bright future. It’s an exciting and rewarding place to work.

Base pay range

$58,000.00/yr - $63,000.00/yr

About the role

We have an exciting opportunity for a proactive customer focused Field Service Technician to join our team. As a Field Service Technician, you will be responsible for providing first‑class service to our customers.

Candidates will be ideally located in Las Vegas, Denver, Chicago, Dallas, Phoenix, Kansas City or neighbouring City/State and near a major airport.

Key responsibilities
  • Hardware installation of Vision RT product range – pull cables, mount cameras to ceiling, install monitors and workstations
  • Hardware de‑installation of Vision RT product range
  • Perform site surveys ensuring all aspects of installation requirements are met in line with Vision RT processes and procedures
  • Provide planned maintenance support
  • Highly motivated customer focused technician with excellent customer facing skills
  • Results orientated with a “Can Do” attitude and clear enthusiasm for excelling in customer satisfaction
  • Ability to drill and mount, mechanical bracketry in raised ceilings
  • Ability to read and work with technical drawings and architects’ drawings
  • Willingness to travel and work evenings or weekends
  • Associates Degree in Mechanical Engineering Technology or equivalent military education with at least 2 years’ experience servicing hardware electronic equipment, High School Diploma/GED and 5 or more years’ experience servicing hardware or medical devices is also acceptable
  • Experience supporting external and internal customers in the Field Service Engineers territory
  • Extensive domestic travel up to 90%

the base pay range for this position is expected to be between $58,000 to $63,000 per year with opportunities for overtime. While the salary range is effective as of the date of this posting, fluctuations in the job market may necessitate adjustments to pay ranges. Further, final pay determinations will depend on various factors, including but not limited to experience level, knowledge, skills, abilities and geographic location. The total compensation package for this position may also include other elements, such as bonus or discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

Seniority level

Associate

Employment type

Full-time

Job function

Engineering and Customer Service

Industries: Medical Equipment Manufacturing, Appliances, Electrical, and Electronics Manufacturing, and Computers and Electronics Manufacturing

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