Field Install & Logistics Coordinator

understory; Madison (WI); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical benefits fully covered for you

Dental benefits fully covered for you

Vision benefits fully covered for you

Career growth opportunities

Job summary

Understory is seeking a Field Operations Coordinator to organize weather station installations and maintenance visits, coordinate with customers and technicians, and support on-site equipment preparation across the United States.

You will gain hands-on training, advance in responsibility, and help ensure projects meet safety and customer requirements while contributing to efficient field operations and inventory control.

Qualifications

• 2–3 years of experience in field service, installation, warehouse, construction, facilities, logistics, military service or operations coordination.
• Mechanically inclined and interested in hands-on installation and repair skills.
• Highly organized, dependable, and attentive to detail.
• Strong communication and customer-service skills.
• Valid driver’s license with a clean driving record.
• Willing to travel up to 50% and lift up to 75 pounds.
• Comfortable using basic workplace technology to manage schedules, documentation, inventory and customer communication.

Responsibilities

• Coordinate installation and maintenance appointments with customers and internal teams.
• Confirm site details, access requirements, scheduling, and logistics ahead of field visits.
• Prepare, test, organize, and package equipment and tools for each installation.
• Maintain accurate equipment, parts, shipping, and warehouse inventory records.
• Keep warehouse and preparation areas clean, safe and organized.
• Coordinate equipment shipments and ensure materials arrive on time.
• Suggest and implement safety procedures and process improvements for efficiency.
• Prepare installation documents, checklists, site information, and project materials.
• Maintain photo documentation, installation records, service notes, and inventory reporting.
• Support field technicians during installations, inspections, maintenance and repairs.
• Travel to customer locations across the United States and represent Understory professionally.
• Learn installation and maintenance processes through hands-on training and supervision.
• Gradually handle routine installations, basic maintenance, and troubleshooting.
• Help ensure projects meet technical, operational, safety and customer requirements.
• Identify scheduling, equipment or site issues and coordinate resolution with the team.

Skills

Field service coordination

Customer communication

Mechanical aptitude

Detail oriented

Driving license

Problem solving

Time management

Computer literacy

Education

High school diploma or equivalent

Job description

Understory is seeking a Field Operations Coordinator to organize weather station installations and maintenance visits, coordinate with customers and technicians, and support on-site equipment preparation across the United States.

You will gain hands-on training, advance in responsibility, and help ensure projects meet safety and customer requirements while contributing to efficient field operations and inventory control.