Field Implementation Technician (Bilingual Spanish Required)

F3 Technologies Inc; Baltimore (MD); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Unlimited PTO

Health, dental, vision, short term and

life insurance after 90 days

Job summary

F3 Technologies, Inc. is seeking a Field Implementation Technician to install, configure, and support POS systems for restaurant partners across the region. No prior POS or technical experience is required; comprehensive training is provided.

This is a travel-heavy role with on-site and remote support, staff training, and documentation. You will work independently, often on nights or weekends for travel, with a $4/hour shift differential and overtime opportunities.

Qualifications

• : Strong communication and customer service abilities.
• : Ability to work independently with minimal supervision.
• : Comfort with frequent travel including nights and weekends.
• : Valid driver's license and reliable transportation.
• : Willingness to learn POS systems through training.

Responsibilities

• Install, configure, and maintain POS hardware and software at partner locations.
• Troubleshoot hardware, software, and network issues independently.
• Provide hands-on training to restaurant staff on POS functionality.
• Deliver remote and on-site technical support to minimize downtime.
• Document all service work and coordinate with internal teams.

Skills

Communication

Customer service

Independent worker

Travel readiness

Problem solving

Tools

POS hardware

POS software

Job description

***Must be bilingual in English and Spanish***About the RoleAre you a hands-on problem solver who thrives on the road? F3 Technologies is looking for a Field Implementation Technician to install, configure, and support point-of-sale (POS) systems for restaurant partners across your region. No prior POS or technical experience is required. We provide comprehensive, paid training to set you up for success from day one.No two days look the same. One day you might be wiring a new POS setup for a busy restaurant; the next, you could be troubleshooting a network issue or training a team of staff on their new system. If you like variety, independence, and making a tangible impact, this role is built for you.What to Expect: Travel and ScheduleThis is a heavy travel position. You will spend the majority of your time on the road, traveling to partner locations. Open availability required including nights and weekends for appointments or travel. Night and weekend hours qualify for an additional $4.00/hour shift differential. Overtime opportunities are also regularly available.About F3 TechnologiesF3 Technologies, Inc. is a national field service technology company specializing in payment technology installations and support. We partner with leading POS platforms to deliver seamless technology experiences for restaurants and retailers nationwide.What You Will DoInstall, configure, and maintain POS hardware and software at partner locationsTroubleshoot and resolve hardware, software, and network issues independentlyProvide hands-on training to restaurant staff on POS functionality and best practicesDeliver remote and on-site technical support to ensure minimal downtimeDocument all service work, including job details, equipment used, and resolution stepsCoordinate with internal teams and vendor partners to ensure successful project deliveryMaintain a professional, customer-first approach at every interactionWhat You BringRequiredNo prior technical or POS experience needed. We train you!Strong communication and customer service abilitiesAbility to work independently with minimal supervisionComfort with frequent travel, including extended time on the roadValid driver's license, reliable transportation, and current auto insuranceMust be 21 years of age or olderAvailability Monday through Friday, 5:00 AM to 7:00 PM, with flexibility for weekend and overnight workPreferredExperience with POS systems, IT, field service, or a related technical fieldRestaurant industry experienceStrong troubleshooting skills across hardware, software, and networkingAbility to read and interpret technical manuals and schematicsPhysical RequirementsAbility to lift and carry up to 50 poundsAbility to climb ladders and work at heights up to 30 feetAbility to stand for extended periods (up to 12 hours)Ability to work in confined spaces and varying weather conditionsMust reside within and be able to reliably service the assigned geographic territory. Maintaining residence within the assigned territory is an essential function of this position.Compensation and Benefits$21+/hour (depending on experience) + overtime eligibility$4.00/hour shift differential for night and weekend hoursUnlimited PTOHealth, dental, vision, short term disability and life insurance (after 90 days)401(k) with employer matchPaid holidays and parental leaveCompany-provided phone, laptop, and toolsWhy Join F3?Growth opportunities within a rapidly expanding companyA supportive team culture built on real values, not just words on a wallResponsive leadership that listens and invests in your developmentTraining, mentorship, and the tools you need to succeed from day one