Field HR Generalist: Employee Relations & Coaching

Keller North America, Inc.; California; On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401(k) + matching

Health, Dental, Vision insurance

Life insurance

Paid time off (PTO)

Holiday Pay

Job summary

Keller North America, Inc. is seeking an HR Generalist who thrives in a construction-driven environment and partners with operations and field teams to provide practical HR support across the business.

The role emphasizes employee relations, investigations, coaching for managers, policy application, and risk management, with opportunities to influence leadership and workforce planning. Travel to field locations is expected.

Qualifications

• 5+ years of progressive HR experience with strong focus on employee relations.
• Experience supporting field-based or multi-site operations (construction, industrial, or similar).
• Strong judgment and ability to navigate complex employee situations.
• Proven ability to coach and influence frontline leaders.
• Willingness to travel to field locations as needed.

Responsibilities

• Lead day-to-day employee relations matters, including performance concerns, conduct issues, and discipline.
• Conduct and document workplace investigations with a fair, consistent, and thorough approach.
• Partner with leaders to drive compliant, well-reasoned outcomes.
• Escalate complex or high-risk situations to HR Business Partners as needed.
• Provide direct coaching to managers on performance management and employee relations.
• Offer clear, practical guidance on handling employee issues and communication.
• Reinforce leadership expectations, accountability, and consistency in decision-making.
• Build strong, trusted relationships with employees and managers.
• Address concerns early through proactive engagement.
• Support the execution of performance management processes, including coaching, documentation, and separations.
• Partner with leaders on employee development, readiness, and overall team effectiveness.
• Provide input on workforce planning, team structure, and leadership gaps.
• Ensure consistent and practical application of company policies across field and non-field environments.
• Advise leaders on compliance considerations and risk mitigation.
• Support the rollout of HR initiatives in a way that is both effective and operationally realistic.
• Identify trends in employee relations activity, turnover, and performance challenges.
• Share insights with HR Business Partners to address recurring themes and strengthen leadership capability.
• Promote consistency across regions through aligned approaches and decision-making.
• Partner across regions to ensure consistent HR support and coverage.
• Flex between high-volume employee relations work and project-based initiatives.
• Collaborate with HR team members to support broader business needs.

Skills

Employee relations

Investigations

Coaching managers

Relationship building

Cross-region collaboration

Field operations support

People leadership

Job description

Keller North America, Inc. is seeking an HR Generalist who thrives in a construction-driven environment and partners with operations and field teams to provide practical HR support across the business.

The role emphasizes employee relations, investigations, coaching for managers, policy application, and risk management, with opportunities to influence leadership and workforce planning. Travel to field locations is expected.