Field Generator Technician | Service & Diagnostics Pro

Generator Supercenter of Western Massachusetts; West Springfield (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Company vehicle after 60 days

Advancement opportunities

Job summary

Generator Supercenter of Western Massachusetts is seeking a dependable Generator Mechanic / Service Technician to join our field-based team in West Springfield, MA. Travel to residential job sites in a company vehicle to diagnose, maintain, and repair whole-home standby generators and ATS systems.

The role requires 1+ years in generator service or related mechanical/electrical work, strong customer communication, and the ability to read schematics and manuals.

Qualifications

• 1+ years of generator service, small engine repair, or related mechanical/electrical work.
• Strong customer service and verbal communication skills.
• Ability to read schematics, wiring diagrams, and service manuals.
• Valid driver's license with a clean driving record.
• Physically able to perform job duties including climbing ladders and lifting equipment.

Responsibilities

• Travel to residential job sites using a company-provided service vehicle.
• Diagnose, maintain, and repair whole-home standby generators.
• Troubleshoot ATS systems and electrical components.
• Read electrical wiring diagrams, blueprints, and manuals.
• Communicate service findings and recommendations to customers.
• Document all work in service management software.
• Follow safety protocols and best practices for electrical work.
• Assist with new generator installations when needed.

Skills

Generator service

Small engine repair

Customer service

Read schematics/diagrams

Field work

Education

High school diploma

Job description

Generator Supercenter of Western Massachusetts is seeking a dependable Generator Mechanic / Service Technician to join our field-based team in West Springfield, MA. Travel to residential job sites in a company vehicle to diagnose, maintain, and repair whole-home standby generators and ATS systems.

The role requires 1+ years in generator service or related mechanical/electrical work, strong customer communication, and the ability to read schematics and manuals.