Generator MechanicService Technician

Generator Supercenter of Western Mass; West Springfield (MA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Company vehicle after 60 days

Advancement opportunities

Job summary

Generator Supercenter of Western Massachusetts is seeking a dependable Generator Mechanic / Service Technician to join our field-based team in West Springfield, MA. Travel to residential job sites in a company vehicle to diagnose, maintain, and repair whole-home standby generators and ATS systems.

The role requires 1+ years in generator service or related mechanical/electrical work, strong customer communication, and the ability to read schematics and manuals.

Qualifications

• 1+ years of generator service, small engine repair, or related mechanical/electrical work.
• Strong customer service and verbal communication skills.
• Ability to read schematics, wiring diagrams, and service manuals.
• Valid driver's license with a clean driving record.
• Physically able to perform job duties including climbing ladders and lifting equipment.

Responsibilities

• Travel to residential job sites using a company-provided service vehicle.
• Diagnose, maintain, and repair whole-home standby generators.
• Troubleshoot ATS systems and electrical components.
• Read electrical wiring diagrams, blueprints, and manuals.
• Communicate service findings and recommendations to customers.
• Document all work in service management software.
• Follow safety protocols and best practices for electrical work.
• Assist with new generator installations when needed.

Skills

Generator service

Small engine repair

Customer service

Read schematics/diagrams

Field work

Education

High school diploma

Job description

Benefits:

A positive and collaborative work environment

Company work truck is provided

• offered after 60 days of employment

Health insurance

Opportunity for advancement

Paid time off

Training & development

Generator Mechanic / Service Technician Full-Time | Monday-Friday | Location: West Springfield, MA

Power Up Your Career with Generator Supercenter Generator Supercenter, Inc. is the #1 provider of home standby generators and a leader in renewable energy solutions. We're on a mission to help homeowners stay safe, secure, and powered through cutting-edge backup power systems and clean energy technologies.

We are hiring a dependable and skilled Generator Mechanic / Service Technician to join our growing team. This field-based role is ideal for candidates with mechanical and electrical repair experience- particularly with small engines, standby generators, or automatic transfer switches (ATS).

Key Responsibilities:

Travel to residential job sites using a company-provided service vehicle

Perform diagnostics, routine maintenance, and repairs on whole-home standby generators

Troubleshoot and service mechanical and electrical components, including ATS systems

Read and interpret electrical wiring diagrams, blueprints, and technical manuals

Clearly communicate with customers regarding services performed and any recommendations

Accurately document all work in our service management software

Follow safety protocols and industry best practices when working around electricity

Support emergency service calls during weather-related outages or storms, as needed

Qualifications:

1+ years of experience in generator service, small engine repair, or related mechanical/electrical work

Strong customer service and verbal communication skills

Ability to read schematics, wiring diagrams, and service manuals

Comfortable working independently in the field with minimal supervision

High school diploma or equivalent required

Valid driver's license with a clean driving record

Physically able to perform job duties, including climbing ladders, lifting equipment, and working in outdoor environments

Familiarity with residential generator systems and ATS technology is a plus

Position Details:

Schedule: Monday to Friday, 8:00 AM - 5:00 PM (occasional flexibility required for emergencies)

Job Type: Full-time

Compensation: Based on experience and skill level

Travel: Local/regional service calls using a company-provided vehicle

Assisting with new generator installations when needed

Why Join Generator Supercenter?

Industry-leading training and support

Competitive pay and advancement opportunities

Be part of a growing team making a real impact in energy reliability and security