Field Generator Mechanic | Service Technician — Vehicle

Generator Supercenter; West Springfield (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Company vehicle

Health insurance

Paid time off

Training & development

Advancement opportunities

Job summary

Generator Supercenter in West Springfield, MA is seeking a dependable Generator Mechanic / Service Technician. This full-time field-based role travels to residential sites to diagnose, maintain, and repair whole-home standby generators, including ATS systems.

Ideal candidates have 1+ years in generator service or related mechanical/electrical work, strong customer service, and the ability to read wiring diagrams. A valid driver’s license and willingness to work in outdoor conditions are required.

Qualifications

• 1+ years of generator service or related mechanical/electrical work.
• Strong customer service and verbal communication skills.
• Ability to read schematics, wiring diagrams, and service manuals.
• High school diploma or equivalent.
• Valid driver’s license with a clean driving record.
• Physically able to perform job duties, including climbing ladders and lifting.
• Familiarity with residential generator systems and ATS technology is a plus.

Responsibilities

• Travel to residential job sites using a company-provided service vehicle.
• Perform diagnostics, routine maintenance, and repairs on whole-home standby generators.
• Troubleshoot and service mechanical and electrical components, including ATS systems.
• Read and interpret electrical wiring diagrams, blueprints, and technical manuals.
• Clearly communicate with customers regarding services performed and recommendations.
• Accurately document all work in our service management software.
• Follow safety protocols and industry best practices when working around electricity.
• Support emergency service calls during weather-related outages or storms as needed.

Skills

Generator service

Electrical repair

Reading schematics

Customer service

Independent work

Driver's license

Education

High school diploma

Tools

Service management software

ATS technology

Job description

Generator Supercenter in West Springfield, MA is seeking a dependable Generator Mechanic / Service Technician. This full-time field-based role travels to residential sites to diagnose, maintain, and repair whole-home standby generators, including ATS systems.

Ideal candidates have 1+ years in generator service or related mechanical/electrical work, strong customer service, and the ability to read wiring diagrams. A valid driver’s license and willingness to work in outdoor conditions are required.