Field Generator Technician - On-Call, Travel

Taylor Sudden Service Inc.; Mobile (AL); On-site; USD 55,000 - 75,000; Full time

Job summary

Taylor Sudden Service Inc. in Mobile, AL is seeking a motivated Generator Technician to support our on-site power systems and customer base.

This field-oriented role requires diagnosing, repairing, and maintaining generator sets while coordinating with the Service Manager to ensure timely, cost-effective service. The ideal candidate will travel to client sites, work independently, and participate in a 24/7 on-call rotation.

Qualifications

• Must be able to stoop, bend, climb, and lift up to 50 lbs.
• Diagnostic and troubleshooting skills are required.
• Proficient with multimeters and other diagnostic tools.
• Must own a complete set of tools.
• Excellent interpersonal and customer service skills.
• Professional demeanor with the ability to work independently on customer sites.
• Valid driver’s license with a clean driving record; insurable and able to obtain at least a Class D license.
• Willingness to travel and stay overnight occasionally.
• Availability for 24/7 on-call rotation as needed.

Responsibilities

• Collaborate with the Service Manager to plan efficient work and travel schedules, prioritizing customer needs and equipment availability.
• Diagnose mechanical and electrical malfunctions; repair or replace defective components and install new assemblies to restore optimal performance.
• Perform on-site repairs, bringing necessary tools, parts, and arranging facilities as needed.
• Conduct inspections and functional tests during equipment delivery, scheduled maintenance, and post-repair to ensure reliability.
• Maintain accurate service records including customer details, equipment issues, time logs, mileage, and parts used for proper Billing and reporting.
• Execute preventive maintenance on generator sets, including fluid/filter changes, system inspections, and load bank testing.
• Test and service automatic transfer switches and complete all required documentation and checklists.
• Continuously improve technical skills through company-sponsored training, technical literature, and collaboration with engineering and manufacturing teams.
• Uphold company image through professional appearance and maintaining a clean, organized service vehicle.
• Serve as a technical resource for complex troubleshooting and mentor junior technicians when needed.

Skills

Diagnostic troubleshooting

On-site repair ability

Customer service

Independent work

Safety conscious

Communication skills

Problem solving

Willingness to travel/overnight

On-call readiness

Tools

Multimeters

Diagnostic tools

Job description

Taylor Sudden Service Inc. in Mobile, AL is seeking a motivated Generator Technician to support our on-site power systems and customer base.

This field-oriented role requires diagnosing, repairing, and maintaining generator sets while coordinating with the Service Manager to ensure timely, cost-effective service. The ideal candidate will travel to client sites, work independently, and participate in a 24/7 on-call rotation.