Furniture Repair Tech - Entry Level, Customer-Focused

Ashley Furniture Industries; Brandon (FL); On-site; USD 35,000 - 50,000; Full time

Job summary

Ashley Furniture Industries is looking for an Outside Service Technician based in Brandon, Florida. This role focuses on the repair of various furniture types, emphasizing customer satisfaction and service quality. Responsibilities include performing minor repairs, communicating tool maintenance needs, and collaborating with warehouse personnel. Candidates should have a customer-centered approach and the ability to assess damages efficiently. Ashley promotes a diverse workplace and is an equal opportunity employer.

Responsibilities

• Repairs with little guidance on all product types.
• Completes all repair types of entry level with additional skills requirements.
• Performs minor repair on top of surfaces of case pieces and tables.
• Performs solid color paper/side refinishes.
• Performs small corner damages that requires rebuild.
• Has general understanding of spray booth set up and use.
• Performs advanced replacement part repairs.
• Communicates maintenance needs of tools, parts and hardware.
• Documents and follows through on recurring product damages.
• Assists other technicians.
• Identifies damage or surplus of goods stored in warehouse.

Job description

Ashley Furniture Industries is looking for an Outside Service Technician based in Brandon, Florida. This role focuses on the repair of various furniture types, emphasizing customer satisfaction and service quality. Responsibilities include performing minor repairs, communicating tool maintenance needs, and collaborating with warehouse personnel. Candidates should have a customer-centered approach and the ability to assess damages efficiently. Ashley promotes a diverse workplace and is an equal opportunity employer.