Field Fire Sprinkler Technician: Service & Repairs

jci; Evansville (IN); On-site; USD 39,000 - 58,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls is seeking a Fire Sprinkler Service Technician to diagnose and repair sprinkler systems across commercial, industrial, and residential environments. You will receive service requests, troubleshoot issues, and perform on-site service with safety and professional presence.

The role emphasizes customer service, field execution, and strong organizational skills. Candidates should have 3–5 years' experience, NICET I or II, and the ability to lift up to 70 lbs; a valid driver's

Qualifications

• 3-5 years of documented experience in the Fire Sprinkler service industry performing service and repair to sprinkler and suppression systems.
• NICET I or II Certification is required or preferred.
• High School Diploma or equivalent.

Responsibilities

• Receive service calls from the Service Resource Center and review the reported equipment or system malfunction.
• Contact customer representatives to confirm the issue and gather relevant site information.
• Perform service and repairs on sprinkler systems for commercial, industrial, and residential applications.
• Work on wet systems, including steel, copper, and CPVC, as well as dry, pre-action, and deluge systems.
• Service and repair fire pumps as part of sprinkler and suppression system support.
• Troubleshoot equipment using technical manuals, part manuals, change notices, bulletins, and modification notices.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics, and operational product manuals.
• Deliver a high level of customer service while maintaining a professional on-site presence.
• Work independently and manage field tasks with strong organization and attention to detail.
• Maintain truck inventory to support timely response to customer needs.

Skills

Fire sprinkler experience

Customer service

Safety compliance

Education

NICET I or II Certification

Job description

Johnson Controls is seeking a Fire Sprinkler Service Technician to diagnose and repair sprinkler systems across commercial, industrial, and residential environments. You will receive service requests, troubleshoot issues, and perform on-site service with safety and professional presence.

The role emphasizes customer service, field execution, and strong organizational skills. Candidates should have 3–5 years' experience, NICET I or II, and the ability to lift up to 70 lbs; a valid driver's