Field Fiber Technician: Hands-On Install & Career Growth

Metronet; Galesburg (MI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Tools, equipment, and training

401(k) company match

Discounted Metronet service

Uniform provided

Job summary

Metronet is hiring a Fiber Technician in Galesburg, MI. The role covers installing and troubleshooting fiber services from the network terminal to customer premises, plus educating customers on Metronet products and services.

You will work with a team and may earn commissions by promoting services. The position requires physical ability to access attics, crawl spaces, ladders, and varying weather conditions, with a valid driver’s license and willingness to travel for training or as needed.

Qualifications

• High School Diploma or GED.
• Experience with a telecom/fiber company preferred but not required.
• Physical ability to work in attics, crawl spaces, and in adverse weather conditions.
• Able to lift and carry loads up to 75 lbs including ladder.
• Valid driver’s license and satisfactory driving record.
• Must be legally authorized to work in the U.S.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to Customer Premises Equipment (CPE).
• Provide in-depth customer education on Metronet products and services.
• Earn commissions by explaining Metronet services and products to customers.
• Be professional with customers and colleagues and meet KPIs.
• Perform on-call rotation duties after regular hours and travel for training as needed.

Skills

Troubleshooting

Customer education

Teamwork

Education

High School Diploma or GED

Tools

Basic tools

Ladders & safety gear

Vehicle operation

Job description

Metronet is hiring a Fiber Technician in Galesburg, MI. The role covers installing and troubleshooting fiber services from the network terminal to customer premises, plus educating customers on Metronet products and services.

You will work with a team and may earn commissions by promoting services. The position requires physical ability to access attics, crawl spaces, ladders, and varying weather conditions, with a valid driver’s license and willingness to travel for training or as needed.