Field Fiber Technician – Business Networks & VoIP

Ideatek Telcom LLC

Wichita (KS)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Competitive pay + bonus potential
Medical, dental, vision, life, and 401
Tuition reimbursement
Free internet service or reimbursement
Community involvement

Job summary

IdeaTek is seeking a Business Fiber Technician to install, configure, and support fiber and voice services for our business customers in Wichita and surrounding communities. You will manage installations from the fiber connection to the final customer handoff, including VoIP and related systems.

You’ll work in commercial environments, troubleshoot connectivity, service issues, and coordinate with customers and internal teams.

Qualifications

  • 2+ years in fiber/telecom/field service or hands-on technical role.
  • Valid driver’s license with no restrictions.
  • Ability to work outdoors in various weather conditions and lift up to 80 lbs.
  • Comfortable with underground and aerial environments, including ladders up to 32 ft.
  • Ability to operate a bucket truck with a 300 lb weight limit.

Responsibilities

  • Install, configure, and repair fiber optic services for commercial customers.
  • Complete installs from service terminal to customer premises, including fiber drops and ONT equipment.
  • Diagnose and resolve connectivity and service issues with minimal disruption.
  • Install, configure, and support VoIP systems and related hardware.
  • Document configurations, troubleshooting steps, and customer-specific information.

Skills

Fiber install
Field service
VoIP
Customer service
Troubleshooting
Safety-conscious
Valid driver’s license
Outdoor work
Bucket truck

Job description

IdeaTek is seeking a Business Fiber Technician to install, configure, and support fiber and voice services for our business customers in Wichita and surrounding communities. You will manage installations from the fiber connection to the final customer handoff, including VoIP and related systems.

You’ll work in commercial environments, troubleshoot connectivity, service issues, and coordinate with customers and internal teams.

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