Field Fiber & IPTV Technician – Install, Repair & Support

Sarah Seeks Adventure; Cincinnati (OH); Hybrid; USD 28,000 - 41,000; Full time

Job summary

Sarah Seeks Adventure in Cincinnati is seeking a Field Technician to install and repair Fiber/IPTV, POTS, and broadband services at customer premises. You will work on inside/outside wiring, test equipment, and collaborate with call-center technicians to resolve problems.

The role requires climbing poles, driving a company vehicle, and occasional overtime. Candidates should have experience in wiring, networking (wired/wireless), and strong customer interaction skills.

Qualifications

• Experience installing or repairing POTS and broadband services.
• Ability to climb and pass pole climbing school.
• High school diploma or GED or equivalent work experience.

Responsibilities

• Install and maintain wiring in the central office, DLC, cross connections and customer premises.
• Test functionality and isolate problems using test sets.
• Explain products and resolve customer questions, and sell services where appropriate.
• Drive company vehicle and climb poles to access equipment.
• Interface with customers and call center techs to resolve issues.

Skills

POTS & Broadband install

Customer interaction

Independent worker

Networking (wired/wireless)

Safety awareness

Education

Associate Degree or related certification

Tools

Test equipment

Job description

Sarah Seeks Adventure in Cincinnati is seeking a Field Technician to install and repair Fiber/IPTV, POTS, and broadband services at customer premises. You will work on inside/outside wiring, test equipment, and collaborate with call-center technicians to resolve problems.

The role requires climbing poles, driving a company vehicle, and occasional overtime. Candidates should have experience in wiring, networking (wired/wireless), and strong customer interaction skills.