Fiber & Network Installation Technician

Alta Fiber; Cincinnati (OH); On-site; USD 42,000 - 66,000; Full time

Job summary

Alta Fiber in Cincinnati, OH seeks a field technician to install and repair POTS, Broadband, and fiber-to-the-home services. You will handle wiring, install and test services, and interact with customers to explain offerings.

This role requires climbing poles, driving a company vehicle, and working outdoors in various conditions. Candidates should have strong customer service skills, experience with networking, and the ability to work independently or as part of a team.

Qualifications

• Experience in installation or repair of POTS and Broadband services.
• Significant customer interaction experience.
• Ability to work independently and in a team.
• Familiarity with current PC operating systems and basic applications.
• Experience with wired and wireless networking.

Responsibilities

• Install basic dial tone and ADSL services.
• Provide fiber/IPTV services and customer premises wiring.
• Test functionality and diagnose problems using test equipment.
• Explain products to customers and promote services.
• Access information systems to activate/deactivate services or reassign equipment.

Skills

Customer service

Teamwork

Networking

Fusion splicing

PC proficiency

Education

Associate degree or related certification

Tools

Test equipment

Pole climbing

Job description

Alta Fiber in Cincinnati, OH seeks a field technician to install and repair POTS, Broadband, and fiber-to-the-home services. You will handle wiring, install and test services, and interact with customers to explain offerings.

This role requires climbing poles, driving a company vehicle, and working outdoors in various conditions. Candidates should have strong customer service skills, experience with networking, and the ability to work independently or as part of a team.